Operations Coordinator

To support a specific Legal and Compliance Leadership Team member (GLT-1) and their direct team or GLT-aligned stakeholders through the delivery of transformational programs applying project management, process improvement, change management, and management of analytics and metrics to support LCLT/GLT-aligned stakeholder to optimize the aligned team’s service delivery. The Operations Coordinator will lead the daily objectives of the aligned LCLT member and their direct reports/GLT-aligned stakeholder, facilitate their ongoing priorities, and streamline their team’s processes. The Operations Coordinator is integral to the LCLT/GLT-aligned stakeholder achieving their year-end objectives.

Key Responsibilities:

• Efficiently manages calendar scheduling and coordinate meetings across various geographies and time zones. Handles travel arrangements and expenses for the aligned LCLT/GLT-aligned stakeholder.
• Demonstrates expertise in project management, process improvement, and change management,  supporting key team-specific meetings and events. 
• Drives consistency and efficiency in the development and performance of aligned team’s operational processes and ways of working.
• Identify and enhance team capabilities and engagement in various areas, such as process Improvement, Workday processes, ServiceNow, Teams functionality.  Deliver team-specific learning events.
• Oversee the organization and execution of team-specific broadcasts, townhalls, Q&A sessions in conjunction with the LCLT/GLT-aligned stakeholder.
• Manage the workload for the LCLT/GLT-aligned stakeholder, ensuring deadlines are met and objectives are clearly communicated throughout the year.  Oversee mid-year and year-end metrics, processes, and timelines (Ahead Together nominations, Missed Performances, objectives update and following year objective setting).
• Effectively manage stakeholder relationships on behalf of the LCLT/GLT-aligned stakeholder.
• Provide clear oversight of personnel and resource changes within function, ensuring compliance with governance processes.
• Act with the utmost discretion, integrity and accountability to support the LCLT/GLT-aligned stakeholder, serving as an extension of their role.
• Adapt comfortably to ambiguity and high levels of change.  Be a self-starter who can quickly navigate a complex highly matrixed organization and partner with LCLT/GLT-aligned stakeholder’s team when necessary.
• Proactively make and own decisions on behalf of the LCLT/GLT-aligned stakeholder, frequently interacting with other GLT members on represent their aligned LCLT/GLT-aligned stakeholder

Why you?Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Completion of secondary/high school education or an equivalent qualification
• 5+ years with business, technical, and operational skills, with expertise in project coordination, meeting facilitation, and process improvement
• Experience in Legal & Compliance and Human Resources functions and their operational methodologies
• Experience with finance systems and processes, as well as document management systems

Experience exercising discretion with highly confidential information

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Exceptional attention to detail, with strong problem solving, analytical, judgment, and reasoning skills.
• Highly organized, able to manage a heavy workload with multiple deliverables, and maintain a calm and professional demeanor
• Proven ability to work effectively under tight deadlines while maintaining a focus on quality
• Strong interpersonal skills and excellent written and verbal communication abilities
• Ability to engage and interact effectively with a diverse team, build strong partnerships, and develop relationships that foster honest and open communication
• Decisive, performance-driven, and customer-focused

#LI-GSK

Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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