Junior People Operations Coordinator - 6 months FTC

Immersive is the leader in people-centric cyber resilience. We help organizations continuously assess, build, and prove their cyber workforce resilience for teams across the entire organization, from front-line cybersecurity and development teams to Board-level executives. We provide realistic simulations and hands-on cybersecurity labs to evaluate individual and team capabilities and decision-making against the latest threats. 

https://www.immersivelabs.com/why-immersive-labs

Where we are now

Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work for the last 3 years running! We are trusted by the world’s largest organizations including KPMG, Sophos and the NHS to measure, map to risk, and optimize the human cyber abilities of their entire workforce.

https://www.immersivelabs.com/company/our-story

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

Junior People Operations Coordinator - (6 Months fixed term contract)

We have an exciting opportunity for a Junior People Operations Coordinator to join our team in Bristol, UK. In this role you will support the onboarding process for new employees throughout EMEA ensuring they have an exceptional experience. 

You will be given the opportunity to work on the full new starter process from creating contracts through to meeting the individuals on their first day, welcoming them to the Immersive community and making them feel included from day one.  

You do not need to hold previous experience within HR but have a keen interest in developing your knowledge and experience in this area. You will have the opportunity to work on a wide range of tasks and get involved in various projects. You will have a real passion for people and operations and a desire to ensure the work you deliver best supports the business.

This is a hybrid role and we would like you to be based from our office in Bristol 2-3 times per week.

Your main responsibilities (we're scaling fast, so these may change as we grow):

• Supporting the onboarding process for all new employees in EMEA including drafting employment contracts and offer letters, pre employment checks, and posting laptops to new starters

• Welcoming new starters to Immersive on their first day, sharing new hire benefits and related information with employees, and overall ensuring a great onboarding experience 

• Maintaining internal databases, keeping policies and internal documentation up-to-date, and filing employee documents 

• Providing detailed information to new employees and existing staff regarding our benefits package 

• Serve as the first line of support for HR queries from employees within the business via JIRA ticketing system, including benefits, time off, and internal policy questions

• Partner with internal teams such as IT, Legal, Payroll to ensure a smooth employee experience throughout the employee life-cycle  

• Work on People and Talent related projects 

You should apply if you have ​​(we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role):

• A keen interest in developing your knowledge and skills within HR 

• A passion for creating exceptional employee experiences

• Ability to collaborate with various stakeholders across the business 

• Detail orientated with excellent time management skills 

• A love of customer service 

• Some admin based experience would be an advantage 

Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:

• Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence.

• Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace.

• Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day.

• One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future.

If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

• Time off, flexible and remote working so you can work when is best for you

• Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working

• We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms

• When you do visit the UK hub, getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer a cycle scheme to buy a new bike

Find out more at https://www.immersivelabs.com/company/careers