Operations Coordinator 1 - New Orleans, LA

Job Description SummaryServes as the central coordination point for medical equipment across the region, ensuring timely access, optimal utilization, and cost-effective deployment of assets. This role is responsible for locating, reallocating, transferring, and supporting the disposition of medical equipment, while partnering closely with Asset Management, BioMed, and Disinfection & Distribution (D&D) teams to enable safe and efficient patient care operations. Primarily serves at the Ochsner Medical Center - New Orleans.

Job Description

Responsibilities:

Onsite Location

Ochsner Med Ctr New Orleans
1514 Jefferson Hwy
New Orleans, LA 70121

Equipment Coordination & Support

• Serve as the primary point of contact for locating equipment not readily available within a unit or through established distribution channels

• Coordinate interfacility and intra-facility equipment transfers, as applicable

• Facilitate timely delivery, retrieval, and redistribution of equipment across departments

• Support unit moves, expansions, and changing operational needs

• Act as a liaison between clinical departments and support teams to address equipment needs

Asset Utilization & Cost Management

• Evaluate alternatives to rental equipment by identifying available owned assets

• Partner with Asset Management to minimize unnecessary rental spend and support cost-reduction initiatives

• Promote effective utilization of existing equipment prior to new purchases

• Identify underutilized or excess equipment for potential redeployment

Systems & Data Management

• Utilize asset tracking systems (e.g., Encompass) to locate and track equipment

• Support visibility and accuracy of equipment data in collaboration with BioMed

• Assist with reporting and tracking equipment utilization trends

Disposition & Lifecycle Support

• Assist with equipment removal and disposition workflows

• Coordinate movement of equipment designated for redeployment, resale, or recycling

• Ensure appropriate communication and coordination with BioMed for clinical clearance

Cross-Functional Collaboration

• Collaborate with clinical staff, BioMed, Asset Management, Field Service, Sales, and other support teams to resolve operational and technical issues

• Manage multiple tasks and projects with minimal supervision while meeting established timelines

Compliance & Quality Requirements

• Adhere to all applicable Quality Management System (QMS), regulatory, and company policies

• Complete required Quality & Compliance training within established deadlines

• Identify and promptly report quality or compliance concerns

• Maintain adherence to privacy, anti-competition, and regulatory standards (including HIPAA)

• Follow all Environmental Health & Safety (EHS) policies and procedures

• Support continuous process improvement and standardization initiatives

Qualifications:

Education

• Associate or bachelor’s degree preferred (Healthcare Administration, Operations, Business, or related field)

Experience

• Experience in healthcare operations, logistics, equipment coordination, or asset management strongly preferred

• Experience with RFID or asset tracking systems preferred

• Minimum of two (2) years of experience working with Microsoft Excel

Skills & Competencies

• Strong organizational, coordination, and problem-solving skills

• High attention to detail and ability to manage multiple priorities

• Customer-focused mindset with strong service orientation

• Effective verbal and written communication skills

• Ability to work independently and collaboratively across teams

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Access)

Work Environment & Expectations

• Ability to work in a fast-paced healthcare environment

• May require coordination across multiple facilities or departments

• Ability to meet deadlines and manage competing priorities

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