Gopuff

Operations Associate

Posted Yesterday

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Tottenham, Greater London, England, GBR

Hybrid

Entry level

eCommerce • Food • Logistics • On-Demand • Retail

Gopuff is the go-to platform for consumers' everyday needs. We deliver, so you can enjoy the moment.

The Role

Perform warehouse tasks including picking and packing orders, receiving and reconciling shipments, inventory management and reshelving, maintaining cleanliness, managing waste/spoilage via FIFO, and coordinating with delivery riders and customers for substitutions or out-of-stock items.

Summary Generated by Built In

Overview: Gopuff is looking for full-time Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of warehouse responsibilities including picking, packing, receiving product, and working with our delivery riders.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

You Will:

Pick and pack items for dispatch to customers
Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
Inventory management and re-shelving of canceled orders
Clean and organize warehouse
Manage waste and spoilage through strict compliance with FIFO practice
Contact customer for substituted or out-of-stock items

You Have:

Must be 18 years or older
Experience working in a restaurant, retail or warehouse environment (preferred, not required)
Work with a fluid schedule and available during peak hours of 5pm - 2am
General working knowledge of basic web-based software applications (e.g. Google G-Suite)
Lift up to 20lbs repetitively

Benefits:

Holiday pay
Weekly pay cycle (Get paid weekly!)
Career growth opportunities
Performance appraisal

#LI-DNP

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Skills Required

Must be 18 years or older
Experience working in a restaurant, retail or warehouse environment
Available to work a fluid schedule including peak hours 5pm - 2am
General working knowledge of basic web-based software applications (e.g., Google G-Suite)
Ability to lift up to 20lbs repetitively

Gopuff Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gopuff and has not been reviewed or approved by Gopuff.

Healthcare Strength — Healthcare coverage is described as comprehensive for eligible employees, spanning medical, dental, vision, mental-health support via an EAP, and life/disability insurance. Family-building support is also included through fertility and surrogacy benefits.
Retirement Support — Retirement benefits include a 401(k) plan with an employer match that is described as immediately vested. Equity is also noted for some employees through RSUs and performance-related rewards.
Parental & Family Support — Parental leave is characterized as robust, with fully paid leave periods for birth and non-birth/intended parents. Childcare benefits are also referenced as available for working parents.

Learn more about Gopuff's Compensation & Benefits →

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The Company

HQ: Philadelphia, PA

11,000 Employees

Year Founded: 2013

What We Do

Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products, over-the-counter medications, baby and pet products, food and drinks, and in some markets, alcohol – in just minutes. With micro-fulfillment centers in every market it serves, the company delivers thousands of products quickly for a flat $2.95 delivery charge. Gopuff is open 24/7 in many markets and late-night everywhere else to bring customers what they need when they need it most. Gopuff was founded in 2013 by co-CEOs Rafael Ilishayev and Yakir Gola when they were college students at Drexel University. The Philadelphia-based company now operates more than 600 micro-fulfillment centers in more than 1000 markets across the United States, including Chicago and its suburbs. It has raised more than $3.4B in funding.

Why Work With Us

We are the instant needs category creator, delivering in about 30 minutes for a $2.95 delivery fee. Our business model sets us apart: we own the products we sell and house them locally in our own micro-fulfillment centers. We have an entrepreneurial culture and constantly innovate to build new categories that improve customer experience.