Jobs at Gopuff

Leads facility operations, delivery performance, inventory, equipment, compliance, safety, budgeting, and quality assurance. Manages Shift Leaders, Field Operations Associates, and independent Driver Partners while improving KPIs, productivity, cost performance, customer experience, and team engagement. The role also develops employees, implements operational improvement plans, and supports facility operations during peak hours, weekends, and holidays.

Leads site facility operations, warehouse performance, inventory, deliveries, equipment, systems, safety, compliance, staffing, and financial results. Manages Shift Leaders, Field Operations Associates, and independent Driver Partners; trains teams, improves KPIs, implements action plans, and ensures quality, productivity, and customer-focused execution. Requires flexible availability during peak hours, weekends, and holidays, plus physical ability to stand, walk, bend, reach, and lift up to 49 pounds.

Operations Associates pick and pack customer orders, receive and verify vendor products, manage inventory, restock canceled orders, maintain warehouse cleanliness, handle waste using FIFO procedures, and coordinate with customers regarding substitutions or unavailable items. The role requires schedule flexibility during peak evening and overnight hours, basic web software knowledge, and the ability to repeatedly lift up to 20 pounds.

Performs warehouse fulfillment activities including picking, packing, receiving, inventory management, re-shelving, warehouse organization, waste control, and coordinating product substitutions with customers. The role supports delivery riders and requires flexible peak-hour availability, repetitive lifting of up to 20 pounds, and basic web-based software skills.

Design, develop, test, and deploy supply chain software for inventory, warehouse, and fulfillment systems. Lead technical decisions, mentor engineers, coordinate cross-functional Agile projects, decompose work, delegate tasks, and promote strong development and testing practices. Build monitoring systems that ensure business-process correctness and support high-volume, data-intensive applications.

Design, develop, test, deploy, and support distributed software applications integrating Gopuff with third-party systems. Build and maintain REST APIs, monitoring, and data-intensive services while leading cross-functional projects. Scope and delegate work, mentor engineers, promote development and testing practices, and provide technical leadership for an empowered engineering team.

Leads consumer personalization strategy and production development for recommendations, ranking, search, browse, carts, marketing, and agentic AI experiences. Builds recommender systems, learning-to-rank models, LLM agents, evaluation frameworks, and experimentation programs. Partners with Product and Engineering on deployment, monitoring, and model quality while mentoring senior data scientists, setting technical direction, shaping roadmaps, and communicating trade-offs to executives.

Lead and mentor Catalog and Partner Integrations engineering teams while combining hands-on software development with people management. Translate business needs into technical solutions, manage project delivery and dependencies, guide architecture, develop distributed applications, implement monitoring, and support engineering quality practices. The role also oversees hiring, performance management, team development, operational support, and data-intensive integrations across Gopuff’s first-party and partner channels.

Lead a Gopuff fulfillment site, overseeing facility operations, deliveries, inventory, equipment, systems, employees, and independent drivers. Improve operational KPIs, productivity, quality, safety, compliance, and financial performance while managing budgets and labor costs. Develop site leadership, implement corrective action plans, train teams, and ensure adherence to company and legal policies. The role requires flexible availability during peak evening and overnight hours, weekends, and holidays.

Lead a local facility team and independent drivers to run daily operations, improve KPIs (picking time, dwell time, defect rate, cost per order), ensure safety and compliance, manage inventory, labor and budgets, train and coach staff, and implement action plans to boost performance, culture, and financial results.

Manages complex employee relations matters and workplace investigations, advises managers on performance, discipline, policy interpretation, conflict resolution, and terminations, and ensures compliance with employment laws. Documents investigation findings, identifies compliance risks, partners with Legal and business leaders, and supports regional outreach, hiring, and onboarding initiatives. The role requires extensive regional travel, strong investigation and conflict-resolution skills, and familiarity with California employment laws.

Leads facility operations, inventory, deliveries, equipment, systems, safety, compliance, budgeting, productivity, and quality performance. Manages Shift Leaders, Field Operations Associates, and independent Driver Partners while coaching teams, improving KPIs, implementing action plans, and ensuring operational, financial, and customer-service goals are achieved.

Lead multiple retail stores and Micro Fulfillment Centers, overseeing operations associates, staffing, performance management, succession planning, customer experience, and profitability. The role requires coordinating with cross-functional teams, tracking operational metrics, developing employees, and ensuring effective daily execution across locations. The leader must support extended peak-hour, weekend, and holiday schedules and travel at least 90% of the time.

Leads all facility operations, including deliveries, inventory, equipment, labor, budgets, safety, compliance, quality, and productivity. Manages and develops Shift Leaders and Field Operations Associates, monitors operational and financial KPIs, implements improvement plans, trains teams, and ensures adherence to company and legal policies. Requires flexible availability during peak hours, weekends, and holidays, plus the ability to perform physically demanding warehouse work.

Leads a Gopuff delivery facility, managing Shift Leaders, Field Operations Associates, and independent Driver Partners. Oversees deliveries, inventory, equipment, systems, safety, compliance, labor, budgets, and operational performance. Develops teams, improves KPIs and processes, implements action plans, and ensures facility quality, financial, and customer-service goals. Requires flexibility for peak evening and overnight hours, weekends, and holidays.

Lead and manage a facility team of Shift Leaders and Field Operations Associates, oversee deliveries, inventory, equipment and systems, drive KPI and financial performance, ensure HR/compliance/safety, implement process improvements, and train leadership to control expenses and labor.

Performs warehouse fulfillment and inventory duties, including picking and packing customer orders, receiving and counting vendor products, resolving discrepancies, managing inventory and spoilage using FIFO, organizing and cleaning the warehouse, re-shelving canceled orders, and contacting customers about substitutions or out-of-stock items.

Leads a Gopuff delivery facility, managing site operations, inventory, equipment, deliveries, systems, workforce, and independent drivers. Oversees Shift Leaders and Field Operations Associates while improving operational KPIs, productivity, labor costs, customer experience, safety, compliance, and financial performance. Develops action plans, trains site leadership, ensures policy adherence, and supports a flexible schedule including peak hours, weekends, and holidays.

Leads a Gopuff fulfillment facility, overseeing deliveries, inventory, equipment, systems, staffing, safety, compliance, quality, and financial performance. Manages Shift Leaders and Field Operations Associates, improves operational KPIs, controls labor and expenses, implements performance action plans, and develops site leadership. Requires availability during peak evening and overnight hours, weekends, and holidays, along with the ability to perform physical warehouse duties.

Leads warehouse operations during assigned shifts, supervises and trains staff, picks and packs customer orders, supports delivery partners, resolves order issues, receives and verifies inbound goods, manages inventory and waste, and maintains warehouse compliance, cleanliness, health, and safety standards.