Job Summary
The Operations Assistant supports day‑to‑day activities across field services, shop operations, repairs, and parts, with a strong emphasis on field service execution. Serving as a junior backup to both the Field Service Coordinator and Operations Coordinator, this role also manages front‑desk responsibilities and general office support. In addition, the position collaborates closely with the Global Marketing & Communications team, contributing to a variety of fast‑paced, hands‑on projects. The ideal candidate is detail‑oriented, highly adaptable, and skilled at managing multiple priorities while consistently delivering high‑quality work in a dynamic, collaborative environment.
Responsibilities
Operational & Field Service Support
- Serve as junior backup to the Field Service Coordinator, assisting with technician scheduling and field readiness.
- Coordinate DISA and customer safety requirements, site‑specific orientations, badging, and compliance documentation prior to mobilization.
- Provide occasional after‑hours support (evenings/weekends) as business needs require.
Operations Coordination
- Assist with job setup, job closeout, and vendor coordination.
- Issue purchase orders for third‑party services and materials for active jobs.
- Partners with operations teams support accurate billing, cost tracking, and job profitability.
Payroll & Labor Tracking
- Collect, verify, and upload weekly time for all shop and field employees.
- Ensure accuracy, completeness, and timely submission of payroll data.
Office & Front‑Desk Support
- Provide front‑desk and office support as needed, serving as the primary contact for visitors and incoming calls while maintaining an organized workplace and managing office supplies, snacks, and common‑area needs.
Marketing & Communication
- Contribute content, photos, and coordination for the monthly internal newsletter.
- Assist with employee‑engagement initiatives and internal channels.
- Maintain and update key SharePoint sites and publish internal content.
- Capture photos and videos to support content needs and expand the company’s media library.
- Support local sponsorship and community‑giving efforts.
- Collaborate with the M&C team to support the local promotional and merchandise program
- Assist with planning and executing local corporate and customer events (e.g., holiday events, customer gatherings) including tasks such as sourcing venues, obtaining quotes, drafting invitations, managing RSVPs and registrations, coordinating logistics, supporting volunteers, and researching event concepts and ideas.
- Perform additional duties for the Marketing department as required.
Education and Experience
- High school diploma required, bachelor’s degree in business administration or related field preferred.
- At least 2 years of related experience required.
Knowledge & Skills
- Strong organizational and multitasking skills with keen attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other productivity tools.
- Proficiency with payroll, or accounting systems is desirable.
- Basic experience with graphic design tools such as Canva or Adobe Creative Suite an asset
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Problem-solving mindset with the ability to adapt to changing priorities.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.
- Familiarity with the oil and gas or industrial services sector is an asset.
Top Skills
What We Do
Blackstone believes that great people make great businesses.
Customers choose Blackstone for talented crews to service all of their critical rotating equipment needs. Blackstone services turbomachinery throughout the oil and gas industry including: refining, LNG, petrochemical and other process and power applications. Blackstone’s service network routinely installs commissions, overhauls, and repairs equipment from any original manufacturer. Customers rely on Blackstone’s consistent quality and transparent approach. Blackstone’s field crews are built with quality, safety, and trust in mind; deep domain knowledge and a value-added work ethic is the backbone of Blackstone’s culture. Blackstone does business the right way, every time.
Blackstone works closely with owners and customers to plan and execute outages that meet project schedules and embrace a "zero incident" culture. Blackstone currently services Turbomachinery equipment from many OEMs, including: General Electric, Siemens, Alstom, Mitsubishi Heavy Industries, Toshiba, Rolls Royce, Solar, Nuovo Pignone, Dresser, Burkhardt, Neuman and Esser, Elliot, Sulzer, Flowserve, etc. We will be expanding this year into servicing motor and drive work for legacy Ansaldo, now owned by Nidec. This will include their medium voltage drives and AC motor selection for western Canada.
