Operational Resilience & Business Continuity Expert

Role

The Operational Resilience & Business Continuity Expert will be placed in the new Operational Design Control and Resilience - Business Continuity structure within the Chief Operating Officer department and will have the objective of supporting the team in the preparation and management of business continuity plans. This role offers a practical learning opportunity to understand how the bank prepares for and responds to operational disruptions / crisis situations. The Expert will support the Lead in the analysis, implementation, testing and improving of the Operational Resilience & Business Continuity of the bank and the overall compliance with policies and control standards.

Key Responsibilities

The expert in the Operational Resilience & Business Continuity (OpsRes&BC) is in charge of the following activities:

• Support in organizing activities to regularly maintain and improve the Operational Resilience & Business Continuity framework and documents
• Organize and drive periodic OpsRes&BC Risk Assessment identifying potential threats and coordinates the development of recommendations on implementing appropriate strategies to mitigate or minimize the threat of the potential risks
• Organize periodic OpsRes&BC scope update aligned with the requirements coming from the business
• Facilitate the overall coordination for planning, priority setting, and implementation of business continuity initiatives within the business
• Support business teams in conducting periodical business impact analyses to assess and identify potential gaps
• Assure plans are developed, documented and comply with applicable OpsRes&BC control standard
• Initiate scenario updates adapting the OpsRes&BC to new threats
• Set up and maintain OpsRes&BC requirements in the Group tooling
• Support in the coordination and facilitation of the Crisis Management organization, including the preparation and execution of Crisis Committee and periodical scenario tests
• Support in the coordination of regular tests to evaluate the effectiveness of continuity plans
• Embed business requirements in Disaster Recovery strategy - test
• Support in the coordination of Business Continuity and Disaster Recovery reporting activities, versus local top management and Group reporting
• Deep dive on processes and procedures on Business Continuity/Disaster Recovery/Crisis Management of third parties and intragroups
• Train & awareness of internal staff and third parties
• Prepare reports for management on the status and effectiveness of OpsRes&BC

Major characteristics Personal Profile:

• Strong Business Process Management, Quality and Organizational skills
• Problem solving ability and objective oriented
• Good flexibility, integration and facilitation skills
• Reliable, makes things happen empowering teams
• Communication skills
• Strategic view of activities
• Capacity to discuss and challenges stakeholders
• Any certification

Duration: Permanent

Location: Milan (hybrid)

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.

Do you think you are "a step ahead"? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Super flexible smart working
• Competitive base salaries and performance based bonuses
• Diverse cultures & Innovative mindsets
• International Environment
• Commitment to sustainability
• Lots of training development opportunities to help you grow
• Lots of moments dedicated to physical and mental well-being
• A special day off when it is your birthday: we call it #doyourbirthday!
• And of course we can’t forget: free water & coffee at the office!

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.