Jobs at ING

Manage and coordinate remediation of vulnerabilities and security findings from scans, penetration tests, secret scans, Red Team exercises, and baseline validations. Challenge ownership, drive overdue findings to resolution or risk acceptance, analyze recurring root causes, and improve remediation processes. Build Power BI dashboards, KPIs, and executive reports while communicating security risk insights and coordinating stakeholders across the organization.

Designs, develops, tests, deploys, monitors, and supports Workday integrations using EIB, Core Connectors, Cloud Connect, and Workday Studio. Responsibilities include resolving integration issues, maintaining existing interfaces, supporting data loads and tenant configuration, conducting regression testing, managing incidents, and assisting with upgrades. The role also contributes to data governance, system stability, and integration monitoring while collaborating with global HR stakeholders.

Build and maintain big data solutions for fraud, compliance, and financial crime use cases. Manage, transform, and cleanse high-volume data using Spark, Hadoop, Scala, Data Fusion, and Elasticsearch. Collaborate with stakeholders, analysts, technical leads, project managers, and architects in an Agile Scrum environment to deliver scalable technical solutions and production data pipelines.

Designs and governs IT solutions for ING’s global payment and settlement services. The role aligns architecture with business, regulatory, security, scalability, and reliability requirements; supports DevOps teams; defines migration roadmaps; applies microservices, event-driven, and resilience patterns; develops architecture standards; reviews compliance; and mentors developers in cloud-native and well-architected practices.

Leads integrated portfolio planning, prioritization, governance, financial oversight, workforce and capacity planning, risk and controls management, dependency coordination, and executive reporting across ING’s Data Office. Partners with Finance, Technology, Risk, Procurement, and major transformation programs to align resources, monitor performance, improve portfolio practices, and support strategic delivery decisions.

Design, deliver and optimise data-driven customer communications across email, SMS, mobile and digital channels. Support BAU and regulatory/KYC communications, ensure accuracy and compliance, automate journeys, partner with Risk/Compliance/Product, and drive continuous improvement in delivery, control frameworks and operational efficiency.

Provides first-line support for corporate clients’ payment inquiries, including payment tracking, MT103 copies, proof of payment, rejected payments, recalls, and investigations. Owns cases through resolution, coordinates with internal operations and investigations teams, communicates proactively with clients, manages workflow requests and SLAs, and follows risk, privacy, security, and control procedures. Contributes to process improvement, automation, documentation, training, and cross-skilling initiatives.

Analyze digital sales funnels, customer journeys, and conversion performance; support A/B and multivariate testing; maintain tracking and measurement frameworks; identify application journey friction; and develop dashboards and insights that guide business decisions across digital, product, marketing, and analytics teams.

Manage ING’s global social engineering simulation program, including phishing and multichannel campaigns. Develop threat-informed scenarios, operate simulation platforms, coordinate technical and business stakeholders, analyze behavioral resilience metrics, and produce actionable recommendations. Ensure campaigns meet privacy, legal, cultural, accessibility, and employee-well-being requirements while improving recognition, reporting, and response to social engineering threats.

Coordinate and execute rapid, threat-informed offensive security tests across enterprise, cloud, application, identity, endpoint, and hybrid environments. Translate emerging vulnerabilities and attacker techniques into safe test scenarios, adapt proofs of concept, validate security controls, conduct purple team activities, and report evidence-based findings. Collaborate with threat intelligence, security operations, incident response, vulnerability management, engineering, and control owners to drive timely risk reduction.

Supports organization-wide data standards, documentation, tooling, and best practices across ING’s marketing technology teams. Translates data into actionable business insights, develops dashboards and analyses, and collaborates with marketers, data specialists, product leads, and stakeholders. The role strengthens the Data Analyst community, promotes knowledge sharing, improves scalable data processes, and supports fact-based decision-making in an agile environment.

Processes and oversees the trade lifecycle for interest rate, equity, commodity, and listed derivatives. Responsibilities include validating confirmations, resolving unmatched trades and discrepancies, managing settlement breaks, performing reconciliations, monitoring stuck trades, and supporting operational controls, regulatory compliance, risk reduction, and client satisfaction across global financial markets operations.

Supports and enhances KYC, customer due diligence, transaction monitoring, financial crime controls, regulatory change, remediation, risk assessments, and quality improvement initiatives. Provides specialist guidance to stakeholders across Operations, Risk, Compliance, Product, Delivery, and Technology, translating regulatory requirements into practical processes and controls. Requires strong operational CDD and KYC experience, transaction monitoring knowledge, AML/CTF expertise, and banking or financial services experience.

Administer the end-to-end lifecycle of risk issues and events, including assessment, registration, monitoring, remediation follow-up, evidence review, closure documentation, and approvals. The role supports data quality, governance, regulatory compliance, and risk management standards while coordinating with global stakeholders, issue owners, event owners, and monitoring entities.

Investigate transaction monitoring alerts and customer activity to identify money laundering, terrorist financing, tax evasion, and other financial crime risks. Analyze customer profiles, transaction patterns, and counterparties; conduct research and risk assessments; determine whether alerts should be closed or escalated; and document findings accurately. The role also requires staying current on financial crime typologies and regulations while contributing to team learning and process improvement.

Develop and maintain ETL pipelines, data warehouse models, data marts, and data lake applications using DataStage, Cognos, Oracle Exadata, Git, and Azure DevOps. Responsibilities include data analysis, technical testing, deployments, performance management, incident resolution, bug fixing, operational controls, and Agile Scrum collaboration.

Designs, develops, and maintains automated testing solutions across platforms and applications. Performs API, functional, integration, and performance testing; analyzes and reports defects; supports Agile test planning and execution; contributes to testing strategies, continuous improvement, and quality engineering practices while collaborating with engineers, product teams, and global stakeholders.

The DevOps Engineer designs and maintains CI/CD pipelines, automates software delivery, manages cloud infrastructure, and supports reliable, secure platforms. Responsibilities include deployments, monitoring, alerting, troubleshooting, incident coordination, change management, and continuous improvement. The role collaborates with global engineering teams and stakeholders to improve productivity and platform stability in a mission-critical banking environment.

Supports German-speaking banking customers through chat and voice, handling product, payment, card, and online banking inquiries. Manages requests and complaints through resolution, maintains accurate records, follows risk and regulatory controls, resolves complex cases, and identifies service improvements. The role also serves as a subject matter expert while supporting team performance and productivity.

Leads strategic planning, business performance management, transformation initiatives, financial planning, governance, executive reporting, organizational design, and workforce planning across a global Retail organization. Partners with senior stakeholders to align priorities, drive execution, optimize operating models, and deliver measurable business outcomes while leading a team of business management professionals.