Operational Manager

Posted Yesterday
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Tiruttani, Tiruvallur, Tamil Nadu, IND
In-Office
216K-240K Annually
Junior
Healthtech • Marketing Tech • Professional Services • Design
The Role
Manage daily hospital operations (OPD, IPD, ICU, OT, reception, billing); ensure patient flow, SOP implementation, quality, safety, and compliance; coordinate clinical and support teams; handle complaints; monitor performance, revenue, and inventory; conduct rounds/audits; and support staffing, training, and HR-related activities.
Summary Generated by Built In
  • Manage day-to-day hospital operations including OPD, IPD, ICU, OT, reception, and billing.

  • Ensure smooth patient flow and efficient coordination across departments.

  • Implement SOPs and maintain quality, hygiene, safety, and compliance standards.

  • Coordinate with doctors, nurses, RMOs, and support staff for seamless operations.

  • Handle patient complaints and escalations while ensuring high patient satisfaction.

  • Monitor operational performance, revenue, and inventory.

  • Conduct daily rounds and audits to improve efficiency and patient care.

  • Support HR activities including staffing, training, attendance, and discipline.



Requirements
  • MHA / MBA in Healthcare or related qualification.

  • 1–3 years of experience in hospital operations or healthcare administration.

  • Strong communication, leadership, and problem-solving skills.

  • Knowledge of hospital workflows, compliance, and patient care operations.

  • Proficiency in HIS, MS Excel, and reporting tools.

  • Ability to work in a fast-paced healthcare environment.



Benefits
  • Competitive salary - 18,000 - 20,000 a month (based on skills and experience).

  • Career growth and learning opportunities.

  • Exposure to end-to-end hospital operations.

  • Supportive and professional work environment.



Skills Required

  • MHA or MBA in Healthcare or related qualification
  • 1-3 years of experience in hospital operations or healthcare administration
  • Strong communication, leadership, and problem-solving skills
  • Knowledge of hospital workflows, compliance, and patient care operations
  • Proficiency in HIS, MS Excel, and reporting tools
  • Ability to work in a fast-paced healthcare environment
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The Company
Year Founded: 2020

What We Do

Stratist is a healthcare growth partner serving hospitals, clinics, founders, and healthcare brands. It provides strategic advisory, marketing and branding, technology solutions, hiring and HR systems, operational support, creative content, and professional training. The company focuses exclusively on healthcare, helping organizations improve patient acquisition, business performance, team capabilities, digital transformation, and long-term operational outcomes through integrated, execution-oriented services.

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