Operational Excellence / Process & Effectiveness Manager
Location: Fully Remote
About BioPhorum
Established in 2009, BioPhorum is a global, business-to-business membership organisation connecting life science leaders to collaborate and accelerate progress. With over 150 member organisations — including 18 of the world’s top 20 biopharma companies — BioPhorum operates a subscription model across 11 highly specialised Phorums.
Following a period of strong growth, the launch of its first data product, and a recent acquisition, BioPhorum is strengthening how its Phorum teams operate at scale — and we’re looking for someone to bring real-world process improvement experience into a virtual, knowledge-based environment.
We’re seeking an Operational Excellence / Process & Effectiveness Manager to improve how our Phorum teams work, ensuring efficiency, scalability, and value for our 7,000+ members.
This role is ideal for someone with hands-on operational improvement experience in manufacturing or process-driven environments who is motivated by transforming processes, driving efficiency, and delivering measurable impact across an organisation. Ideally you will come from a Life Sciences, Biopharmaceutical background.
What You’ll Do
- Lead change initiatives, embedding new ways of working across teams
- Map, document, and standardise processes, identifying inefficiencies and scalable solutions
- Apply Lean/Six Sigma or continuous improvement methods to drive measurable results
- Work with IT and tools to support operational improvements and governance
- Build business cases, track KPIs, and communicate improvements to senior stakeholders.
What We’re Looking For
- Practical experience in process improvement and change management
- Lean/Six Sigma or operational excellence expertise
- Strong skills in process mapping and redesign
- Experience leveraging IT systems and tools to improve business operations
- Ability to influence, collaborate, and drive adoption across virtual teams
Why Join Us:
Bring your operational expertise to a high-impact, knowledge-based organisation, shaping how BioPhorum delivers value at scale.
Location
This is a home-based role, with expected travel in order to participate in customer and organisational events. While BioPhorum is a UK based business, ad hoc international travel may be required.
Top Skills
What We Do
BioPhorum’s mission is to create environments where the global biopharmaceutical and device industry can collaborate and accelerate its rate of progress, for the benefit of all.
A business-to-business membership organization, BioPhorum consists of twelve phorums leading industry-changing initiatives with the help of thousands of active subject matter experts.
Established in 2008, we bring leaders and subject matter experts together to collaborate on challenges in existing and emerging topics that affect the whole industry including change notification, cybersecurity, extractables and leachables, forecast and demand planning, knowledge management, single-use systems and sterile filtration.
Many global companies collaborate with BioPhorum, such as license holders, manufacturers, and CDMOs. While academia and materials, equipment, IT, and engineering suppliers also send their best people to connect and collaborate.
