How you will achieve success in this role:
Develop, document, and maintain a comprehensive library of Spreetail EU Standard Operating Procedures (SOPs) covering all core warehouse workflows, including inbound, outbound, returns, and inventory management.
Conduct regular, structured audits at each FC site to assess SOP compliance, producing detailed findings reports and actionable follow-up plans to ensure processes are actively embedded.
Lead continuous improvement and cost-optimization initiatives across the EU network using structured methodologies (Kaizen, 5S, Lean) to drive labor efficiency, space utilization, and process waste reduction.
Own the design and governance of inventory control and quality assurance (ICQA) programs, including cycle counts, wall-to-wall counts, and deep-dive investigations into inventory discrepancies.
Define, audit, and report on a robust KPI framework for operational performance across all EU sites, supporting local managers with root cause analysis and targeted improvement plans.
Collaborate cross-functionally with 3PL partners, Technology, and Transportation teams to align processes, deploy system enhancements (Linnworks), and support new facility launches.
Develop training materials and conduct on-site process training sessions during SOP rollouts to build capability among FC Managers, 3PL supervisors, and warehouse operatives.
What experiences will help you in this role:
5+ years of hands-on experience in warehouse operations, fulfilment, or supply chain, preferably within a 3PL, multi-site, or cross-country distribution center environment.
Demonstrated expertise in process design, SOP writing, and operational auditing, with a clear ability to write practical, structured instructions accessible to warehouse-floor teams.
Proven track record delivering continuous improvement initiatives using structured methodologies like Lean, Kaizen, or 5S (Six Sigma Green Belt or equivalent process improvement certification preferred).
Deep understanding of core warehouse operations (inbound, outbound, returns, VAS) and comprehensive experience managing inventory control and cycle counting programs.
Proficiency in WMS platforms (Linnworks highly desirable) coupled with a strong analytical mindset to leverage operational data, build dashboards, and translate data into actionable insights.
Highly organized with exceptional communication and influencing skills, capable of driving change across external partners and central stakeholders without direct line authority.
Fluency in English is required; German is a strong advantage for the Germany-based option, and additional European languages are a plus.
Skills Required
- 5+ years of hands-on experience in warehouse operations, fulfillment, or supply chain
- Expertise in process design, SOP writing, and operational auditing
- Proven track record in continuous improvement initiatives using Lean, Kaizen, or 5S
- Deep understanding of core warehouse operations and inventory control
- Proficiency in WMS platforms, especially Linnworks
- Exceptional communication and influencing skills
- Fluency in English and preferably German or other European languages
What We Do
Spreetail is an ecommerce growth partner focused on accelerating brands and channels to compete for tomorrow’s ecommerce customer. Our ecommerce experts purchase products from world-class vendors, list these top brands on marketplace giants such as Amazon, Walmart, Target, and eBay, and fulfill orders with next-day speed. Our completely home-grown software helps us provide unmatched value to our vendor partners, channel partners, and the millions of customers we delight nationwide. Joining our team is a once-in-a-lifetime opportunity to build one of the fastest-growing ecommerce companies in history, while working in a culture that promotes intense results and meaningful relationships.
Why Work With Us
Spreetail offers the opportunity to stretch your skills, supporting you as you grow both personally & professionally, all while prioritizing our commitment to building lasting relationships. We’re always on the lookout for talented new team members to help us add new brands & channels. We’re building something big. The best news? You can join us.
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