Jobs at Spreetail

Partner with senior leaders to build and scale financial models, perform pre-deal and post-launch analytics, drive assortment and quoting decisions, and provide pipeline and capacity visibility to support rapid, profitable growth for Marketplace Fulfillment.

Design and scale transportation analytics and tooling to optimize network performance and reduce shipping costs. Build dashboards, routing/ship-speed optimizers, chargeback/dispute systems, and cost benchmarking engines. Deliver predictive and real-time KPIs, automate processes, improve data accuracy, and provide fast ad-hoc decision support for cross-functional stakeholders.

Manage fulfillment and strategic growth for China-based brands across multiple ecommerce marketplaces. Build competitive fulfillment agreements, develop account growth strategies, monitor delivery, inventory, customer satisfaction, forecasting, and sales metrics, and lead brand communications, reporting, follow-ups, and weekly business reviews. The role requires native Mandarin and fluent English, strong executive communication, independent leadership, problem-solving, and experience managing large ecommerce clients.

Analyze data, produce recurring reports, identify reconciliation and performance issues, and recommend solutions for key ecommerce accounts. The role develops actionable insights, improves reporting, collaborates with cross-functional teams on process and customer experience improvements, and manages projects through completion. Candidates should understand SQL Server, Power BI, ecommerce fulfillment, and third-party logistics operations.

Coordinate daily outbound transportation across LTL, parcel, and same-day delivery networks. Maintain Power BI and Excel reports tracking carrier KPIs, support carrier contracts and communications, collaborate cross-functionally on cost and service targets, and conduct analyses to improve network performance and efficiency.

Develop high-quality engineering solutions for Merch Tech tools, build workflows and APIs for merchants, and ensure fast iteration and ownership.

Lead design and build a multi-tenant 3PL platform for onboarding, inventory, order routing, warehouse operations, and billing. Drive architecture, reliability, observability, and AI-native automation for forecasting and exception handling. Mentor engineers, define standards, and ensure scalable, production-grade fulfillment pipelines and SLAs.

Architect and build a scalable, production-ready, multi-tenant ecommerce SaaS platform. Define architecture and technical standards, implement backend and frontend (Python/React), design APIs, ensure reliability, security, observability, and drive CI/CD, DevOps, and best practices while mentoring engineering teams.

Build and ship AI-powered automation and full-stack features for fulfillment center operations, including dashboards, agentic workflows, multimodal processing, and integrations. Partner with operations to prioritize, deploy, and maintain solutions with observability, guardrails, and adoption support.

Lead cross-border and domestic business development to build a $50M+ GMV pipeline. Source and close strategic Chinese and U.S. brand partnerships, manage CRM/KPIs, negotiate commercial terms, represent Spreetail at industry events, and report results to senior leadership.

Lead and execute EHS programs for a fulfillment center: conduct floor-level safety walk-throughs, audits, JHAs, incident investigations, training, OSHA recordkeeping, workers' comp management, and drive corrective actions to reduce ORIR/LTI rates and keep programs audit-ready.

Lead and execute safety programs across a multi-shift fulfillment center: conduct floor-level audits and JHAs, investigate incidents, manage OSHA recordables and workers' compensation, deliver training, and drive corrective actions to improve safety metrics and maintain audit readiness.

Lead and execute floor-level EHS programs for a fulfillment center: conduct audits, JHAs, incident investigations, training, OSHA recordkeeping, manage ORIR/LTI metrics, oversee workers' comp and return-to-work programs, and drive corrective actions with Operations to ensure compliance and continuous safety improvement.

Own and execute EHS programs in a warehouse/fulfillment center: conduct floor-level safety walk-throughs, audits, JHAs, incident investigations, training, OSHA recordkeeping, and workers' comp management. Drive corrective actions, maintain emergency plans, and ensure onboarding and PIT safety training completion across multi-shift operations.

The Customer Success Specialist, fluent in Mandarin and English, manages client relationships, oversees onboarding, resolves issues, and monitors account performance to ensure satisfaction with logistics services.