· oversee and manage day-to-day operations ensuring service delivery in accordance with contractual requirements, KPIs and operational standards.
· Lead and supervise a team of technical staff, supervisors and service personnel to support daily facilities operations and maintenance activities.
· Oversee both Hard and Soft Services, coordinating technical maintenance and operational support services to maintain building functionality and service quality.
· Supervise maintenance and operation of building M&E systems, including electrical, ACMV, plumbing, fire protection systems, pumps, and building management systems. Review contractor submissions including method statements, risk assessments and work schedules to ensure compliance with safety and operational requirements.
· Plan, monitor and supervise preventive and corrective maintenance programmes to ensure reliability of building systems and minimise operational disruptions. This include ad-hoc repair works, urgent rectification works, minor and major improvement works.
· Liaise with contractors, specialist vendors, and licensed professionals to coordinate maintenance activities, statutory inspections and technical works.
· Monitor contractor performance and ensure works are executed in accordance with quality standards, safety regulations and contractual obligations.
· Coordinate with agency representatives and stakeholders through site meetings, progress updates, and operational reporting.
· Verify work completion, review claims and invoices and follow up on payment submissions and approvals.
· Maintain operational documentation including maintenance records, inspection reports and service reports.
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
Skills Required
- Experience managing day-to-day facilities operations and meeting contractual KPIs and operational standards
- Experience leading and supervising technical staff, supervisors and service personnel
- Knowledge of M&E systems including electrical, ACMV, plumbing, fire protection systems, pumps and Building Management Systems
- Experience planning, monitoring and supervising preventive and corrective maintenance programmes
- Ability to review contractor submissions including method statements, risk assessments and work schedules for compliance
- Experience liaising with contractors, specialist vendors and licensed professionals for statutory inspections and technical works
- Experience monitoring contractor performance and ensuring quality, safety and contractual compliance
- Experience verifying work completion, reviewing claims and invoices and following up on payment submissions
- Ability to maintain operational documentation including maintenance records, inspection and service reports
What We Do
Surbana Jurong and our member companies are a global multidisciplinary consultancy group with more than 120 offices in over 40 countries. We are architects, designers, planners, engineers and other specialists, driven by progressive thinking to create a better built environment. We are united in our mission of Building Cities, Shaping Lives. By designing and delivering quality housing, workspaces, roads, rail, hydropower, dams, underground and coastal protections and other critical infrastructure, we are creating smart and sustainable spaces where communities and businesses, present and future, can thrive. With over 70 years’ experience delivering projects worldwide, we see every project as an opportunity for us to fulfil aspirations and enrich lives. Join us, and join a culture of innovation, passion for problem-solving and commitment to shaping a better future.
