Operation Assistant

Key Responsibilities: Operations & Logistics

• Support daily store and business operations, including supply ordering, vendor management, budgeting, and inventory logistics.
  
• Manage product lifecycle activities such as packaging updates, product sheet development, supply procurement, and cost analysis to ensure operational efficiency and fiscal discipline.
  
• Assist in monitor performance through operational reports and dashboards, identifying process gaps and recommending practical, data-driven improvements.
  
• Maintain operational systems (e.g., Monday.com boards, inventory databases), ensuring accurate and timely updates.
  
• Collaborate with suppliers and cross-functional teams to maintain product quality, achieve timely delivery, and optimize sourcing strategies.
  

Compliance & Internal Controls

• Maintain accurate, up-to-date records of business licenses, permits, and certifications across multiple jurisdictions.
  
• Ensure adherence to company policies, industry regulations, and government requirements.
  
• Support the implementation of internal control systems that promote transparency, accountability, and readiness for audits.
  
• Assist in organizing and maintaining legal, compliance, and financial documentation for executive review and governance purposes.
  
• Project manage the completion and update of company policies and standard operating procedures.
  

Business Projects & Strategic Initiatives

• Assist in planning and executing strategic business projects under the direction of the CEO office.
  
• Conduct research, data analysis, and cost-benefit evaluations to support executive decision-making and business case development.
  
• Collaborate with key departments—Finance, Marketing, and Operations—to align priorities and track project outcomes.
  
• Assist in preparation of reports, presentations, and executive summaries that clearly communicate progress and insights to stakeholders.
  

Executive Support & Cross-Departmental Coordination

• Assist in managing the CEO’s business schedule and coordinating executive priorities.
  
• Support administrative and operational initiatives to enhance workflow efficiency and team collaboration.
  
• Provide backup support to family office or administrative functions as needed, always maintaining confidentiality and professionalism.
  
• Support family-related projects as needed and assume the responsibilities of the Family Assistant when coverage is required due to absence.
  

Qualifications & Skills:

• Education: Bachelor’s degree in Business Administration, Finance, or related field required; MBA or advanced business qualification strongly preferred.
  
• Experience: Minimum of 7 years in business operations, project coordination, or management consulting, with proven exposure to executive-level decision-making.
  
• Technical Skills: Proficiency in Microsoft Office Suite, project management tools (e.g., Monday.com), and modern productivity software.
  
• Business Skills: Strong analytical, financial, and process management capabilities with a record of improving efficiency and optimizing costs.
  
• Soft Skills: Exceptional attention to detail, communication, and problem-solving abilities; highly organized with the capacity to manage multiple priorities with discretion.
  
• Other: Working knowledge of compliance, licensing, and internal control frameworks is a plus