Jobs at Booth & Partners

Supports and improves customer Microsoft Cloud environments across Azure, Microsoft 365, and Dynamics 365. Responsibilities include performance, capacity, event, and security monitoring; incident analysis; problem resolution; risk assessment; technical recommendations; and service improvement. The role also contributes to Microsoft services practice development, collaborates with sales and presales teams, and maintains strong customer and stakeholder relationships.

Supports metering operations and administrative workflows by coordinating internal teams and vendors, managing meter installation, commissioning, decommissioning, applications, meter reads, asset registers, and communications. The role also performs general administrative duties, maintains supplier relationships, allocates resources, and ensures timely task completion. Advanced Excel, job ticketing system experience, strong communication, organization, and adaptability are required.

Manages supplier EDI and API integrations, SAP and MuleSoft issue resolution, automation improvements, order failure monitoring, and new supplier onboarding. Maintains vendor catalogs and pricing data, maps listings to SAP, supports invoicing integrations, and collaborates with Finance, Master Data, Strategic Sourcing, suppliers, and internal stakeholders to improve data accuracy, fulfillment, and end-to-end automation.

Manage full-cycle accounting, including accounts payable, accounts receivable, reconciliations, journal entries, and month-end close support. Prepare audit schedules, assist with intercompany reconciliations, investigate budget-to-actual variances, and complete accounting projects. The role requires strong Excel skills, familiarity with QuickBooks Online or Xero, knowledge of GAAP, discretion with confidential information, and effective organization and communication.

Develop and maintain backend applications using Node.js, JavaScript, SQL, Express.js, REST APIs, and webhooks. Navigate existing architectures and codebases, troubleshoot integration issues, and work with third-party APIs and external systems. Frontend work may involve HTML, CSS, JavaScript, and React. The role requires independent problem-solving in ambiguous or evolving technical environments.

Supports sales leadership through quota development, territory planning, account coverage analysis, and sales performance insights. Uses sales data to recommend territory adjustments, improve coverage, and optimize business processes. Collaborates with reporting, customer master data, and cross-functional teams on workflow enhancements, automation, reporting optimization, and special projects.

Manage customer inquiries across messaging channels regarding dance class schedules, enrollments, fees, payments, and studio policies. Maintain response and resolution SLAs, prioritize time-sensitive leads, complete administrative updates in iClassPro, prepare shift handovers, and escalate complex issues. The role requires clear, empathetic written communication, attention to detail, strong prioritization, and comfort using multiple systems and AI tools.

Manages financial activities for ongoing real estate and construction projects, including invoice and loan draw processing, vendor statement research, data entry, reconciliations, change orders, month-end close, bank reconciliations, financial statement analysis, and budget variance reporting.

Conduct outbound sales to SMB and mid-market customers using qualified leads. Identify connectivity, fiber, cybersecurity, and telecommunications needs; present tailored solutions; acquire and expand accounts; manage proposals, RFPs, pipelines, and CRM activity; negotiate and close business while meeting quotas and maintaining customer relationships.

Leads enterprise-wide transformation initiatives focused on process optimization, governance, technology and AI adoption, and continuous improvement. The role evaluates workflows, designs scalable future-state processes, establishes KPIs and governance controls, manages cross-functional programs, and drives stakeholder adoption and change management. It also oversees a process analyst and business application developer, develops talent, and partners with technology, data, risk, legal, and compliance teams to deliver measurable operational improvements.

Manages Microsoft funding programs supporting professional services engagements. Responsibilities include prioritizing funding requests, maintaining opportunity logs, reporting on program execution, developing compliant processes and materials, coordinating with Microsoft partners and internal teams, training sales personnel, enforcing vendor program requirements, and overseeing workflows, deadlines, and procedures.

Processes accounts payable, prepares journal entries, supports month-end and quarter-end close, completes reconciliations and schedules, maintains audit-ready records, and assists with accounting analysis. The role reports to a Senior Accountant and requires collaboration with an onshore team during Pacific Standard Time hours.

Leads workforce management scheduling, capacity planning, forecasting, intraday operations, and adherence governance. Oversees real-time analysts, optimizes staffing across channels, manages schedule changes and coverage interventions, and ensures accurate workforce data. Creates executive dashboards and reports using SQL, Excel, BI tools, and WFM platforms, translating trends into actionable recommendations. Partners with workforce leadership and cross-functional teams to align forecasting, scheduling, reporting, and business objectives.

Provides remote customer support through email and live chat, answering product, coffee, order, and fulfillment questions. Troubleshoots complex product issues, maintains service-level and KPI targets, coordinates with fulfillment warehouses, and helps customers select and use Fellow products. Requires strong written and verbal communication, eCommerce support experience, product knowledge, and proficiency with Zendesk, Shopify, and G Suite.

Manage accounts receivable deductions, including rebates, promotions, discounts, chargebacks, and returns. Reconcile e-commerce sales, refunds, payouts, and payment processor settlements across Amazon, Shopify, and international entities. Perform revenue recognition and month-end close activities under U.S. GAAP, post journal entries, resolve deduction disputes, and identify opportunities to automate sales-to-ERP data flows.

Monitor and troubleshoot inbound and outbound data feeds, SFTP transfers, REST APIs, and production workflows. Audit flat files and API payloads, write advanced SQL queries, reconcile source data with Informix tables, analyze Linux and application logs, perform data cleanups, and conduct root-cause analysis. Document findings and collaborate with developers to resolve complex processing issues and application bugs.

Supports corporate and general partnership accounting across multiple fund entities. Responsibilities include preparing journal entries, performing balance sheet, GL, intercompany, cash, equity, and AP reconciliations, maintaining loan schedules, supporting financial statements, audits, budgeting, re-forecasting, and variance analysis. The role requires GAAP knowledge, accurate workpapers, internal controls compliance, strong communication, and independent work across time zones.

The Senior QA Engineer will develop and document test plans, maintain and expand automated test suites, manage complex test setups, and perform API, integration, database, visual, performance, and load testing. The role is embedded within an agile engineering team, requiring collaboration with engineers and product owners, proactive identification of edge cases, clarification of requirements, and communication of quality risks. The engineer will also recommend QA tools, architecture, and framework improvements.

Plan and customize luxury travel itineraries, including accommodations, experiences, transportation, and car rentals. Coordinate with hotels, guides, outfitters, and other vendors to secure availability, rates, and information. Support reservation accuracy, budget adherence, issue resolution, and product database quality. The role requires strong knowledge of North America and the Caribbean, excellent communication, attention to detail, and comfort using Microsoft Office, content management, and reservation systems.

Own and evolve interactive product demos that communicate product value through audience-specific stories, workflows, and use cases. Responsibilities include demo strategy, product storytelling, sales enablement, product launches, competitive and customer research, positioning, messaging, content creation, and performance optimization. The role partners with Product, Sales, Solutions Engineering, and Marketing to keep demos current, compelling, and aligned with product releases and customer needs.