JOB SUMMARY
The Opening Services Project Manager is responsible for managing a portfolio of hotel opening projects, including new construction, conversions, and rebranding initiatives. This role partners closely with franchise owners, management companies, vendors, and cross-functional teams to ensure properties open on time and are positioned for long-term success.
The ideal candidate is a proactive project manager who thrives in a fast-paced environment, builds strong relationships, solves complex challenges, and successfully manages multiple projects simultaneously.
RESPONSIBILITIES
Manage a portfolio of hotel opening projects from onboarding through opening.
Develop project plans, monitor key milestones, and drive successful project execution.
Serve as the primary point of contact for franchise owners and management companies throughout the opening process.
Partner with internal teams including Operations, Legal, Procurement, Design, Franchise Performance, and Technology to support project completion.
Identify project risks, resolve obstacles, and recommend solutions to keep projects on track.
Coordinate property activation, opening requirements, inspections, and related documentation.
Maintain accurate project information and status updates within Salesforce and other company systems.
Provide regular reporting on project progress, key milestones, and opening forecasts.
Support initiatives that help achieve company growth and opening targets.
QUALIFICATIONS
Required Qualifications
Bachelor's degree in Business, Hospitality, Project Management, or a related field, or equivalent combination of education and work experience.
3-5 years of project management, hospitality, franchise operations, hotel development, or related experience.
Experience managing multiple projects with competing priorities and deadlines.
Strong organizational, analytical, and problem-solving skills.
Excellent verbal and written communication skills.
Proven ability to build relationships and influence stakeholders across multiple functions.
Proficiency with Microsoft Office applications and project tracking systems.
Preferred Qualifications
Hospitality, franchising, hotel operations, or hotel development experience.
Experience working with Salesforce or similar CRM/project management platforms.
Experience supporting property openings, conversions, or large-scale operational projects.
COMPENSATION & SALARY RANGE:
The salary range for this position is $65,698 - $77,292. Pay ranges listed are what Choice Hotels reasonably expects to pay. Actual pay may be higher or lower and ranges may be adjusted in the future. Pay positioning within the range is influenced by factors including—but not limited to—education, experience, skills, certifications, performance, geographic location, business needs, seniority, and travel requirements.
WORK LOCATION & HYBRID SCHEDULE
This position is based at Choice Hotels International's corporate headquarters in North Bethesda, Maryland. Associates follow a hybrid work schedule, working in the office Monday through Thursday and remotely on Fridays.
RELOCATION & SPONSORSHIP
Please note that relocation assistance is not available for this position. Additionally, Choice Hotels is not able to provide employment visa sponsorship now or in the future for this role.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
- Competitive compensation and benefits, including medical, dental, and vision coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice’s Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice’s Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
Skills Required
- Bachelor's degree in Business, Hospitality, Project Management, or a related field, or equivalent education and work experience
- 3-5 years of project management, hospitality, franchise operations, hotel development, or related experience
- Experience managing multiple projects with competing priorities and deadlines
- Strong organizational, analytical, and problem-solving skills
- Excellent verbal and written communication skills
- Ability to build relationships and influence stakeholders across multiple functions
- Proficiency with Microsoft Office applications and project tracking systems
- Hospitality, franchising, hotel operations, or hotel development experience
- Experience with Salesforce or similar CRM or project management platforms
- Experience supporting property openings, conversions, or large-scale operational projects
Choice Hotels International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Choice Hotels International and has not been reviewed or approved by Choice Hotels International.
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Healthcare Strength — Benefits are described as broad, including medical, dental, and vision coverage alongside telehealth and an Employee Assistance Program. Wellness programs and related wellbeing offerings are also explicitly included in the package.
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Leave & Time Off Breadth — Time-off support is positioned as extensive, spanning paid vacation, personal and sick leave, and paid family care leave. Backup child and elder care, adoption assistance, and designated “wellbeing days” add breadth beyond standard PTO.
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Retirement Support — Retirement and financial programs include a 401(k) and Roth 401(k) as well as HSA options and financial education resources. Bonuses and referral bonuses are also listed as part of the broader rewards mix.
Choice Hotels International Insights
What We Do
Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest and most successful lodging franchisors. On August 11, 2022, Choice acquired Radisson Hotels Americas, adding nine brands and approximately 67,000 rooms to its portfolio in the United States, Canada, Latin America, and the Caribbean. With 22 brands, Choice Hotels has more than 7,500 hotels and nearly 650,000 rooms in 46 countries and territories as of August 11, 2022. The Choice® family of hotel brands provides business and leisure travelers with a broad range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and St. Louis Park (MN), and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success
