At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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The Onsite Coordinator is responsible for determining efficiency, effectiveness and quality of our product and serves as a liaison between customers and vendors.
JOB RESPONSIBILITIES:
- Service existing accounts.
- Responsible for the processes as well as administrative and operations functions.
- Interact with both customers and vendors to complete sales orders and follow them through the invoicing process.
- Provide technical sales support and product consulting to customers.
- Cultivate and grow customer base.
- Perform warehouse and/or driver duties, when required and other duties assigned.
JOB REQUIREMENTS
- High School diploma and/or equivalent.
- Written and oral communication skills, both internal and external.
- Excellent Customer Service skills
- Experience with PVF and MRO supplies preferred
- Computer (Microsoft Office - Excel and Word) and SAP skills.
- Work closely with other departments or business units.
- Analytical skills, objectivity and organizational skills.
- Goal-oriented with the ability to multi-task under pressure in fast-paced work environment.
BENEFITS:
- Competitive Salary + bonus
- 401(k)/ Retirement savings
- Comprehensive Benefits (medical, dental, vision, life and disability coverage)
- Career growth
- Friendly work environment
- Paid vacation/holidays
Work Relations/Daily Tasks
Collaborate with Bayer Corporate Top Desk Group, Procurement and Internal Kansas City personnel to ensure correct data is contained on the Purchase Orders and in the Master Data System.
Interact with Corporate Accounting to ensure proper payment to Suppliers and monitor the Urdoc system.
Interact with equipment manufacturers, vendors and suppliers to ensure proper materials are being supplied to Bayer and assuring proper information is supplied to vendors.
Interact with Suppliers to assure material is being delivered to Bayer in a timely manner, expedite material as required by end-users and the Stores group.
Collaborate with on-site integrated suppliers to ensure proper materials are being supplied to Bayer and assuring proper material information is being provided.
Interact with Maintenance, Production, Engineering, Procurement and HSE personnel for information exchange to ensure the Storeroom is meeting the daily requirements of the internal customers.
Top Skills
What We Do
We operate primarily under the DistributionNOW and DNOW brands as a global distributor of the oil and gas and industrial markets.
Through our growing DigitalNOW® platform, customers can leverage world-class technology across eCommerce, data management and supply chain optimization applications to solve a wide array of complex operational and product sourcing challenges to assist in maximizing their return on assets.
Our energy product offering serves the energy industry – from upstream drilling and completion, exploration and production (“E&P”), midstream infrastructure development to downstream petroleum refining and petrochemicals – as well as in other industries, such as mining, chemical processing, liquefied natural gas (“LNG”) terminals, power generation utilities and renewables. The industrial distribution end markets include engineering and construction firms that perform capital and maintenance projects for their end-user clients.
Our global product offering includes maintenance, repair and operating (“MRO”) supplies, pipe, valves, fittings, flanges, gaskets, fasteners, electrical, instrumentation, artificial lift, pumping solutions, valve actuation and modular process, measurement and control equipment. We also offer procurement, warehouse and inventory management solutions as part of our supply chain and materials management offering. We have developed expertise in providing application systems, work processes, parts integration, optimization solutions and after-sales support.
Our solutions include outsourcing portions or entire functions of our customers’ procurement, warehouse and inventory management, logistics, point of issue technology, project management, business process and performance metrics reporting. We streamline our customers’ purchasing process, from requisition to procurement to payment, by digitally managing workflow, improving approval routing and providing robust reporting functionality.
