Our Opportunity:
Chewy is hiring a Transportation Coordinator for our Fulfillment Center in Wilkes-Barre, PA! We offer competitive benefits, climate-controlled warehouse, leadership development programs with rapid career growth potential, Team Member incentives, and full-time opportunities. This position is crucial in ensuring that customer orders ship in a timely manner and damage free. This position is responsible for understanding the freight process and equipment necessary for successful shipments.
Shift: Sun-Wed, 4:30PM-3:00AM
What you'll do:
- Ensures that freight is loaded accurately in trailers for shipment to customers.
- Partner with Operations and local delivery vendors to ensure we are making adjustments to the process to ensure the 100% delivery success. (ie more sweeps)
- Familiar with the sorter process and audits packages to ensure that it is working accurately.
- Work with Scheduler to ensure delivery vendors are providing trailers on time, pulling on time each and every time. Ensure that trailers in the yard are being prioritized correctly and that nothing is left behind or taken to the wrong facility.
- Act as a SME on the shipment process and partner with Operations on ensuring its success.
- Audit the process and document any delivery issues. Work with Operations and transportation to ensure solutions are defined and implemented.
- Perform other duties as assigned.
What you'll need:
- 1 to 3 years warehouse / distribution experience; specifically related to outbound shipment experience preferred.
- Strong written, verbal, analytical and problem solving skills.
- Ability to efficiently operate both independently and as part of a team.
- Effective verbal and written communications skills..
- Microsoft Excel and Outlook experience required.
- Ecommerce background is a plus.
- Stand for long periods of time, lift up to 65 lbs. and bend, lift safely and repetitively
- Ability to read, comprehend and carry out simple instructions from oral instructions or written correspondence
- Good communicator and active listener
- Align with all company policies, procedures and safety guidelines
- High level of professionalism and strong work ethic
- The ability to adjust to sudden changes in customer demands or operational goals
- Ability to plan and schedule tasks and handle multiple tasks at once
- Follow quality and performance standards
- Carry out responsibilities in accordance with the organization’s policies and procedures
- Ability to work in a fast paced distribution environment
- Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction
- Detail oriented and accurate
- Ability to focus attention on details
- Ability to prioritize, handle and complete projects with tight due dates.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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