Onsite Content Associate

Posted 6 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Entry level
eCommerce • Kids + Family • Retail
The Role
The Onsite Content Associate updates and manages content across the website and app using Strapi and Magneto CMS. Responsibilities include CMS management, supporting marketing campaigns, content execution, coordination with teams, and quality assurance.
Summary Generated by Built In
Role Summary
This role is open to any location.
The Onsite Content Associate is responsible for updating, managing, and maintaining onsite content across the website and app using Strapi CMS and Magneto CMS. The role ensures all updates are accurate, timely, visually consistent, and aligned with Growth team objectives.

Key Responsibilities
1. CMS Management (Strapi &Magento)
  • Update and publish onsite content including banners, category pages, product highlights, campaign pages, and in-app HTML content blocks.
  • Execute dynamic content changes supporting Growth campaigns, A/B tests, experiments, and personalization journeys.
  • Maintain content consistency, accuracy, and adherence to brand and UX standards.
2. Growth & Campaign Support
  • Work closely with the Growth team to implement content changes for marketing campaigns, user journeys, and tactical pushes.
  • Upload and manage creative assets across the platforms.
  • Assist in personalization tasks such as updating popups, onboarding flows, and multi-step forms.
3. Content Execution
  • Create structured pages, forms, and feedback screens using CMS tools.
  • Ensure responsiveness, clean layouts, and usability across devices.
4. Cross-Functional Coordination
  • Coordinate with Design, Product, Tech, and Marketing for content requirements and approval workflows.
  • Communicate updates, timelines, and dependencies clearly.
  • Maintain documentation or version logs where needed.
5. Quality Assurance
  • Perform thorough QA checks on all CMS updates before go-live.
  • Validate links, assets, tracking behaviors, and form functionality.
  • Ensure a smooth, error-free user experience across platforms.


Requirements
Skills & Competencies
Must Have:
  • Experience working with CMS platforms (Strapi and/or Magneto preferred).
  • Strong attention to detail and a QA-first mindset.
  • Ability to collaborate with Growth, Design, Product, and Marketing teams.
  • Strong communication and task ownership.

Preferred (Added Advantage):
  • Basic understanding of HTML/CSS for minor content adjustments.
  • Experience working on personalization tools (CleverTap, Dynamic Yield, etc.).
  • Comfort with building simple layouts or forms inside CMS.

Additional Value Contributions
  • Supporting event-tracking documentation and personalization setup.
  • Converting simple prototypes into CMS-based layouts.
  • Improving CMS workflows for speed, accuracy, and efficiency.

Skills Required

  • Experience working with CMS platforms
  • Strong attention to detail
  • Ability to collaborate with teams
  • Strong communication skills
  • Basic understanding of HTML/CSS
  • Experience with personalization tools
  • Comfort with building simple layouts in CMS
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The Company
367 Employees
Year Founded: 2011

What We Do

Mumzworld is the largest e-commerce portal in the Middle East dedicated to mother, baby, and child products, offering a wide selection of essentials and aiming to be a one-stop parenting shop.

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