Onsite Billing Specialist - Crossville, TN

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Crossville, TN, USA
In-Office
Junior
Professional Services • Travel • Hospitality • Industrial
The Role
Processes weekly payroll and billing for assigned resort sites, including data entry, invoice processing, payroll record maintenance, timecard review, discrepancy research, reporting, and software troubleshooting. The role audits completed site payroll, safeguards confidential information, responds to employee and management inquiries, and communicates emerging issues. It requires attention to detail, knowledge of multi-state payroll, strong Excel and Word skills, and occasional local travel.
Summary Generated by Built In

Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

POSITION OVERVIEW:
The Payroll/Billing Specialist position supports the Payroll Department by performing tasks to maintain employee payroll records. Duties include data entry, validation, and auditing of work performed, and general administrative work. In addition, this position is responsible for processing weekly payroll and billing for assigned sites, while maintaining a professional and respectful relationship with employees (both operations and corporate).
OUR VALUES:
Every Associate must demonstrate our values of:
• INTEGRITY – We never compromise on our word. We act with transparency – we are a trusted partner.
• PRIDE – We are proud of our people, and they are proud to work for MasterCorp.
• QUALITY – We do things the right way and strive to continuously improve.
• DEPENDABILITY – We keep our promises. We are accountable for our actions. We meet or beat our deadlines – you can count on us.
• RESPECT – We value and appreciate every member of our team. We treat each other as we wish to be treated ourselves.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Perform data entry associated with weekly payroll processing for assigned sites
• Process invoices for resort locations for billing
• Research payroll and billing discrepancies
• Maintain payroll records in accordance with record retention policy
• Compile, prepare and maintain payroll reports and statistics
• Post hours worked by examination of time cards, time sheets, or electronic media
• Update and troubleshoot payroll, time reporting, and billing software as necessary
• Monitor payroll process and keep management aware of emerging problems/trends
• Perform payroll reviews on completed sites
• Answer inquiries from employees and management


EXPERIENCE AND EDUCATION:
• High School Diploma or equivalent combination of education and experience
• 18 months of work experience


OTHER QUALIFICATIONS:
• Attention to detail
• Demonstrated ability to keep confidential information secure
• Working knowledge of multi-state payroll
• Ability to work independently in resolving issues proactively in a time sensitive environment
• Excellent verbal and written communication skills
• Ability to work in a team-oriented environment
• Ability to organize workload, adapt quickly to change, and deliver under pressure of deadlines
• Requires knowledge of commonly used payroll concepts, practices, and procedures
• Demonstrated skills in Excel and Word


TRAVEL REQUIREMENTS:
· Rarely – on average 5% of travel on a quarterly basis. Will need to travel locally to gather content as needed.
WORK ENVIRONMENT:
This job operates in a professional office environment routinely using standard office equipment such as computers, phones, copiers, faxes, and filing cabinets.


The is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
#MasterCorp

Physical Requirements:


This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching,  occasional ascending/descending, and repetitive motions. Employee must be able to perform the

essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
________________________________________

Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
 

Skills Required

  • High school diploma or equivalent combination of education and experience
  • 18 months of work experience
  • Attention to detail
  • Ability to keep confidential information secure
  • Working knowledge of multi-state payroll
  • Ability to resolve issues independently and proactively in a time-sensitive environment
  • Excellent verbal and written communication skills
  • Ability to work in a team-oriented environment
  • Ability to organize workload, adapt to change, and meet deadlines under pressure
  • Knowledge of commonly used payroll concepts, practices, and procedures
  • Demonstrated skills in Microsoft Excel and Microsoft Word
  • Ability to perform physical duties including standing, walking, lifting up to 25 pounds, bending, reaching, and repetitive motions

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The Company
HQ: Orlando, FL
1,683 Employees
Year Founded: 1981

What We Do

MasterCorp, Inc. is a leading provider of hospitality and facility management services with over 40 years of industry expertise. The company specializes in comprehensive solutions including professional housekeeping, janitorial and facility management, floor care, laundry, and engineering services. They partner with a diverse range of clients, from hotels and resorts to healthcare and industrial facilities, focusing on cleanliness, quality, and service excellence.

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