About Roca Alliances
Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companies. We partner with innovative organizations worldwide, helping them scale high-performing teams through strategic and tailored recruitment solutions.
This opportunity is with Simpro Group, a global technology company dedicated to delivering powerful business management solutions that help organizations streamline operations, improve efficiency, and drive growth. Simpro Group is recognized for its customer-centric culture, innovation-driven mindset, and commitment to long-term client success.
About the role
The Onboarding Specialist plays a critical role in facilitating a seamless onboarding experience for all new hires. Acting as the primary bridge between Talent Acquisition and HR, this role ensures background checks are completed in a timely manner, ensures pre-employment documentation is completed, and cross-functional coordination is handled with precision. The position focuses on delivering an engaging, consistent, and supportive transition for candidates from offer to day one.
What You’ll Do
What You’ll Do
- Partner with internal teams to manage the pre-hire journey, ensuring a high-quality experience from offer to induction.
- Coordinate the background check process, actively following up with vendors and candidates to maintain momentum.
- Ensure essential pre-employment documentation is fully executed.
- Collaborate with managers to ensure onboarding plans are established prior to start dates.
- Analyze existing workfl ows to design and deliver scalable, repeatable onboarding processes utilizing AI and automation tools.
- Serve as the cross-functional connector to ensure a smooth transition from candidate to employee administration.
- Monitor new hire metrics to proactively improve onboarding experiences.
- Enhance communication across internal stakeholders to build stable working relationships and maintain alignment on talent readiness.
- Promote a positive candidate experience throughout onboarding to support and strengthen the global employer brand.
Requirements
- 3+ years of experience managing high-volume administrative operations, onboarding workflows, or candidate-centric processes in a fast-paced environment.
- Proven track record of managing rigorous data verification workloads (e.g., background checks, right-to-work) and driving compliance steps with external entities.
- A solid foundational understanding of general HR operations, employment compliance, and basic employment contract administration.
- Familiarity with HRIS (ideally Workday).
- Ability to apply process optimization principles to transform manual tasks into repeatable workfl ows, with profi ciency in utilizing AI tools to scale processes.
- Problem-solving skills with a proven ability to build relationships, navigate bottlenecks, and manage vendor relationships effectively.
- Good interpersonal, written, and verbal communication skills, paired with active listening to support new hires and internal teams.
- A high level of attention to detail, ensuring data integrity and compliance across all onboarding pipelines.
Benefits
? Competitive salary in Colombian pesos (COP)
? Private medical insurance
? Continuous training and mentoring
? Opportunity to work with a leading global IT company
Skills Required
- 3+ years managing high-volume administrative operations, onboarding workflows, or candidate-centric processes
- Proven experience managing data verification workloads (background checks, right-to-work) and driving compliance with external entities
- Foundational understanding of general HR operations, employment compliance, and basic employment contract administration
- Familiarity with HRIS systems
- Experience with Workday
- Ability to apply process optimization and transform manual tasks into repeatable workflows
- Proficiency using AI and automation tools to scale processes
- Strong problem-solving skills and vendor relationship management
- Good interpersonal, written, and verbal communication skills with active listening
- High attention to detail ensuring data integrity and compliance across onboarding pipelines
What We Do
Roca Alliances is a consulting agency dedicated to helping global companies build geographically diverse teams and scale their operations by outsourcing or nearshoring to Latin America. With over 15 years of expertise, the company utilizes a proprietary approach to analyze, assess, and identify ideal locations across the Americas, fostering growth and scalability for clients in various industries including technology, media, and marketing.
