Join Team FSSI and Become an Employee-Owner!
Who We Are:
FSSI has been a trusted leader in document outsourcing and communication solutions for over 45 years. We serve a wide range of Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.
We are currently looking for an Onboarding & HR Coordinator to join our Talent Acquisition/HR team in Santa Ana, CA. This position is responsible for all administrative aspects of the new hire lifecycle, from post-offer through post-orientation processing. This role ensures a seamless onboarding experience for new employees by coordinating pre-employment requirements, facilitating orientation, maintaining accurate employee records, and supporting overall HR administrative compliance.
Schedule: Monday – Friday, full-time hours between 8 am – 5 pm. This position works onsite.
Why This Role Stands Out:
This role is more than just HR administration; it’s about creating first impressions that last. From coordinating pre-employment steps and partnering with internal teams to ensure everything is ready for each new hire, to facilitating orientation, you’ll directly shape the employee experience from day one. You’ll play a key role in ensuring every new hire feels welcomed, prepared, and confident as they begin their journey with us.
Your Essential Duties:
Pre-Employment & Post-Offer Coordination
- Manage all post-offer documentation and onboarding paperwork.
- Coordinate pre-employment requirements including background screenings, clinic appointments, employment verifications (VOE), and reference checks.
- Monitor hiring steps to ensure timely completion prior to start date.
- Serve as point of contact for candidates throughout the onboarding process.
- Communicate updates to Talent Acquisition team and hiring managers
Onboarding Preparation
- Partner with IT to ensure timely system access, equipment setup, and email creation.
- Coordinate workspace setup and office readiness (if applicable).
- Prepare onboarding materials and orientation packets.
- Communicate start date logistics with hiring managers and new hires.
New Hire Orientation & Compliance
- Facilitate or support new hire orientation sessions.
- Complete and verify Form I-9 documentation in compliance with federal regulations.
- Ensure all onboarding documents are properly completed and stored.
- Educate employees on required policies and initial HR processes.
Post-Orientation Administration
- Create and maintain employee personnel files (electronic and physical).
- Update internal tracking spreadsheets and HR systems.
- Ensure accurate recordkeeping and data entry.
- Maintain organized and compliant documentation in accordance with company policies.
HR Administrative Support
- Maintain and organize personnel and confidential employee files, including all employee lifecycle documentation.
- Support general HR record maintenance and audits.
- Assist with administrative HR projects and process improvements as needed.
Requirements
What You Bring:
- High school diploma or GED equivalent required. Bachelors degree in HR, business or related field preferred.
- 5+ years of administrative or HR support experience preferred.
- Knowledge of Form I-9 compliance and onboarding best practices preferred.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and HRIS systems.
- Strong written and oral communication skills in English. Bilingual, Spanish preferred.
- Problem solving skills and ability to juggle multiple priorities.
- Demonstrate consistent and strong attention to detail and organizational skills.
- Act with the highest level of honesty, trust, integrity, and confidentiality.
Benefits
Why Join Us?
- Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
- Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families.
- Industry Leadership: FSSI is a technology-driven leader in document services, focused on providing best-in-class services and dedicated to utilizing industry-leading software and equipment.
Benefits include:
- 401(k) & Roth + Employee Stock Ownership Plan
- Medical, Dental, Vision & Life Insurance
- Vacation, sick leave and paid holidays – including your birthday!
- Employee Assistance & Care Programs
- Additional perks & employee award programs
Hiring Range: $27 - $33 (hourly rate)
Top Skills
What We Do
FSSI is a full-service outsourcing company focused on the design, production and delivery of time-critical customer communications and transactional documents. Our print and online solutions reduce clients’ overhead, capital and postal expenses, while providing unprecedented job-tracking and audit controls, with real-time compliance monitoring and reporting. Industries served include: financial services, healthcare, telecommunications, public utilities and government agencies. Specialties • Regulatory Compliant Production of time-critical bills, statements, compliance letters and more • Real-time Workflow Management and Reporting • Electronic Bill Presentment and Payment • Data Management & Software Development • Variable Data, Digital Color Printing • Cross-Media Communications • IRS Tax Form Processing • Electronic Document Archival • Disaster Recovery Planning & Services • Direct Mail Marketing Visit our our newly redesigned website and build a custom brochure of out print, mail and electronic capabilities so you can see our output quality in action.
