Role and Responsibilities
Provides support to the Talent Acquisition and Employee Relations teams by ensuring a smooth and compliant experience for our candidates and new hires.
Essential Functions
- Utilizing an electronic onboarding system, coordinates and monitors all new employee onboarding activities across the footprint.
- Acts as primary point of contact for new hires through the entirety of the on-boarding process.
- Tracks, collects, and reviews new hire on-boarding information; ensuring timely completion of all pre-employment requirements (background checks, drug screens, compliance documentation, etc.).
- Communicates with onboarding vendors to ensure timely receipt of required information (SASS, WellNow, CHRC, etc.)
- Coordinate new hire orientation logistics, including technology requests, welcome materials, schedules, and communication
- Ensures a complete and accurate employee file is handed off to Employee Relations by new employee’s first day.
- Maintain onboarding checklists and continuously improve the new hire experience.
- Prepare and distribute NHO emails with status of new hires expected to attend each orientation.
- Uphold compliance with all company policies, employment laws and regulatory requirements.
- Maintain up to date and accurate records with in the CHRC and Home Care Registry.
- Assists with employer branding and visibility by attending and representing HCR at job/career fairs, networking events, presentations.
- May provide general office assistance Human Resources on other projects such as audits, new employee orientation preparation and Home Health Aide training graduation day support.
- Other duties/projects as assigned.
Education Requirements
- Associate’s degree in Business or related field; will accept commensurate experience in lieu of degree.
Qualifications and Requirements
- 1-2 years of onboarding experience in a corporate environment; high volume capacity preferred.
- Excellent communication, critical thinking, time management and organizational skills required.
- Have a proven track record of personal accountability, good work ethic, integrity, and attention to detail.
- Experience with ATS or HRIS preferred
Working Environment
The Onboarding Coordinator is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as light work:
- Light work - Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Light work involves sitting most of the time.
Physical Requirements
The following is a description of the physical requirements on a daily basis for the Onboarding Coordinator. While performing the duties of the job the employee is regularly expected to:
- Stand
- Sit
- Hear
- Walk
- Talk
- Stoop or kneel
- Repetitive motion
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Skills Required
- Associate's degree in Business or a related field, or commensurate experience in lieu of a degree
- 1-2 years of onboarding experience in a corporate environment
- High-volume onboarding experience
- Excellent communication skills
- Critical thinking skills
- Time management skills
- Organizational skills
- Personal accountability, good work ethic, integrity, and attention to detail
- Experience with an ATS or HRIS
What We Do
HCR Home Care, a leader in Home Health Care for over 45 years, is committed to providing the best quality patient care and superior service, and we now service 25 counties across New York State. HCR is an employee-owned company, offering YOU an active partnership in our business. Our employees play an important role in treating people and keeping them safe and healthy in the comfort of their own homes, and we believe our employees are the reason HCR is able to provide award-winning home care. Consider a career at HCR! We offer competitive pay and benefits, continuing education and training opportunities, and utilize state-of-the-art technology. HCR has been providing care management services through New York's Medicaid Health Home program since 2013. In 2016 HCR launched HCR Care Management, LLC, in support of this growing business. Care Managers oversee and provide access to services for patients enrolled in the program. We are continually looking for additional Care Managers and other support staff as we continue to expand this business.
