Role : Omnissa Workspace ONE
Location : - Atlanta, GA 5 Days On site Is Must
Mode of Hire : Only Full time /W2
Priority skills (New!):
- Develop and maintain ServiceNow reports, dashboards, performance analytics, and data extracts to support operational and management reporting.
- Design and develop Power BI dashboards and executive-level reporting using ServiceNow and other enterprise data sources.
- Build data models, measures, KPIs, and visualizations that provide actionable insights into operational performance, compliance, service health, and engineering effectiveness.
- Identify opportunities to use automation, scripting, APIs, and workflow technologies to improve reporting efficiency and accuracy.
- Automate recurring reporting activities, data collection, validation, distribution, and notification processes.
- Partner with engineering, operations, security, service management, and leadership teams to define reporting requirements and translate them into measurable KPIs.
- Experience developing automated reporting solutions using technologies such as Power Automate, PowerShell, Python, or similar automation frameworks
Secondary skills:
- Experience supporting, using technology – Omnissa Workspace ONE, Microsoft Intune
- Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting
- Monitor system performance, compliance and logging/monitoring
- Collaborate with engineering teams to resolve incidents based on log data
- Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
- Troubleshooting methodology skills
- Must be able to document incidents and problem resolutions carefully and accurately
- Experience with change management concepts, tools and implementations preferred
Skills Required
- Experience developing ServiceNow reports, dashboards, performance analytics, and data extracts
- Experience developing Power BI dashboards and executive-level reporting
- Experience building data models, measures, KPIs, and visualizations
- Experience with automation, scripting, APIs, and workflow technologies
- Experience with Power Automate, PowerShell, Python, or similar automation frameworks
- Experience supporting Omnissa Workspace ONE and Microsoft Intune
- Medium-level experience supporting and troubleshooting Apple macOS
- Experience monitoring system performance, compliance, and logging
- Troubleshooting methodology skills
- Ability to document incidents and problem resolutions accurately
- Experience with change management concepts, tools, and implementations
- Must work onsite in Atlanta, Georgia five days per week
- Must accept full-time W2 employment
Hexaware Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.
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Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
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Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.
Hexaware Technologies Insights
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
