Location: Atlanta, GA (5 Days Onsite - Mandatory)
Employment Type: Full-Time / W2 Only
Seeking an experienced IT Engineer III with a strong background in ServiceNow Reporting, Power BI, Automation, Omnissa Workspace ONE, Microsoft Intune, and macOS support. The ideal candidate will drive operational reporting, dashboard development, process automation, and endpoint engineering initiatives.
Required Skills- Develop and maintain ServiceNow reports, dashboards, and performance analytics.
- Design and build Power BI dashboards, KPIs, and executive reporting.
- Automate reporting and operational processes using Power Automate, PowerShell, Python, APIs, or similar technologies.
- Partner with engineering, security, and operations teams to define and measure operational metrics.
- Hands-on experience with Omnissa Workspace ONE and Microsoft Intune administration and support.
- Strong troubleshooting and support experience in Apple macOS environments.
- Monitor endpoint compliance, system health, and security posture.
- Experience documenting incidents, problem resolutions, and change management activities.
- ServiceNow Performance Analytics
- Endpoint compliance and security management
- ITIL and Change Management practices
Keywords: ServiceNow, Power BI, Power Automate, PowerShell, Python, Omnissa Workspace ONE, Intune, macOS, Endpoint Management, Reporting, Automation, Analytics.
Skills Required
- Develop and maintain ServiceNow reports, dashboards, and performance analytics
- Design and build Power BI dashboards, KPIs, and executive reporting
- Automate reporting and operational processes using Power Automate, PowerShell, Python, APIs, or similar technologies
- Partner with engineering, security, and operations teams to define and measure operational metrics
- Hands-on experience administering and supporting Omnissa Workspace ONE and Microsoft Intune
- Strong troubleshooting and support experience in Apple macOS environments
- Monitor endpoint compliance, system health, and security posture
- Experience documenting incidents, problem resolutions, and change-management activities
- Experience with ServiceNow Performance Analytics
- Experience with endpoint compliance and security management
- Knowledge of ITIL and change-management practices
Hexaware Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.
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Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
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Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.
Hexaware Technologies Insights
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
