"When you join Onboard, you’re joining a team that’s transforming how essential connectivity services are delivered, managed, and supported across the real estate industry. As part of the Conservice family—the nation’s leading utility management provider—we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Onboard team you know and trust. Beyond your core responsibilities, you’ll play a critical role in helping our clients and partners fully realize the value of Onboard’s solutions. Whether you’re working behind the scenes or on the front lines, your contributions will help streamline operations, drive performance, and deliver a better experience for the residents and teams we support. Collaboration, innovation, and a commitment to service are key to success in every role at Onboard."
Product Manager
Offshore - Philippines (Remote - must work US. Time Zone)
We are seeking an experienced results-oriented Product Manager to join our product team, reporting to the SVP of Product. To succeed, you must be a proactive and organized self-starter with superior communication skills and comfort working with a wide variety of stakeholders across engineering, CX, ops, and sales. This role offers high visibility and the opportunity to drive major strategic company initiatives. The ideal candidate will have experience working in B2B technology and/or technology-enabled services organizations. Above all you are a team player who defines personal success as making the company successful.
Responsibilities
For your assigned product(s) you will be responsible for:
- Managing the product vision and roadmap, as well as a prioritized backlog
- Partnering with UX designer(s) to conduct internal and external user research
- Writing all user stories, requirements and acceptance criteria, and refining them with cross-functional sprint team(s) of designers, developers, and QA
- Collaborating with agile facilitators to continuously adopt and improve agile software development methodologies that aid in defining and delivering innovative solutions
- Advocating for user needs while balancing business goals and technical constraints
- Using data-driven insights and analytics to inform and validate product decisions
- Working closely with sprint teams to represent the client by providing business context and ensuring minimum requirements are met
- Communicating to internal stakeholders progress toward delivering on your published roadmap
- Ensuring the successful launch and adoption of new product features and enhancements through written and verbal communication with stakeholders and customers
Compensation & Benefits
- Monthly Internet Allowance
- Medical Benefits
- PTO in accordance with the company’s current PTO plan
- Holiday pay in accordance with the company’s current paid holiday schedule
Qualifications
- 5+ years of software product management experience
- Demonstrated ability to lead and inspire others
- Strong project management, interpersonal, collaboration, negotiation and problem solving skills
- Proven ability to work closely with the business and translate business needs into product requirements and user stories that can be iteratively released
- Highly organized and adept at prioritization and time management
- Excellent communication skills, with the ability to convey technical concepts to both technical and non-technical audiences
- Familiarity with Agile development processes and working in cross-functional teams
- Non-negotiables: low ego, high empathy, strong work ethic, positive attitude, self-aware
Top Skills
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
