Offline Marketing Manager, Financial Services

About Moomoo Canada Financial Inc. (MFC)

Moomoo Canada Financial Inc. (MFC) is a subsidiary of FUTU Holdings Inc. (NASDAQ: FUTU), a global leader in online brokerage and wealth management solutions. Moomoo is one of the most trusted and innovative retail trading platforms, serving over 24 million active users worldwide. We offer an advanced, user-friendly trading platform for do-it-yourself traders, empowering them to take control of their financial futures.

Having launched in Canada just over a year ago, MFC has experienced significant growth and success. Based in Toronto, with convenient access to the city’s Line 1 TTC subway, our new office boasts bright, open spaces and spectacular views of the city. As we continue to scale, we are seeking to expand our team with a dynamic, growth-mindset Investment Representative.

At Moomoo Financial Canada Inc., we’re not just building a brokerage — we’re redefining how Canadians invest. As part of a global fintech leader, we equip investors with cutting-edge technology, market intelligence, and client experience that stands apart. Whether you’re new to investing or a seasoned trader, Moomoo offers the tools to trade smarter and grow faster.

Role Overview

As the Offline Marketing Manager at Moomoo Financial Canada, you will be responsible for building a high-impact offline acquisition and conversion engine, with a strong focus on the physical store as a core channel. This role centers on driving brand awareness, attracting high-quality foot traffic, and converting users through in-store experiences and offline marketing initiatives.

You will lead the development and management of the offline marketing team, ensuring strong execution, seamless customer experience, and alignment with key business goals (account conversion and asset growth). You will also collaborate cross-functionally with brand, product, and compliance teams to deliver a tech-forward and professional offline brand experience.

1. In-store Marketing & Conversion

• Design and execute physical store marketing initiatives to drive walk-in traffic and improve conversion rates
• Plan and deliver seminars, investment workshops, and educational sessions to build user trust and engagement
• Develop and optimize the full conversion funnel: traffic → engagement → account opening → funding
• Partner with product teams to integrate platform features (e.g., trading tools, market data) into offline experiences
• Track and analyze key metrics (foot traffic, participation rate, account conversion, funding rate) to continuously improve ROI

2. Offline Campaigns & Partnerships

• Lead end-to-end planning and execution of offline marketing campaigns across both in-store and external channels
• Manage the full lifecycle of campaigns from ideation to execution and post-event evaluation
• Build and manage partnerships with offline channels and stakeholders (e.g., venues, communities, and partner organizations)
• Ensure all initiatives align with brand strategy and enhance overall engagement and visibility
• Oversee budgets and vendor management to ensure efficient and high-quality delivery

3. Team Building & Management

• Recruit and build a high-performing offline marketing and store operations team
• Develop structured training programs covering product knowledge, conversion skills, and compliance requirements
• Define and manage key performance indicators (KPIs), including traffic, conversion rates, and customer quality
• Use data-driven insights to improve team performance and marketing effectiveness
• Foster a results-driven and performance-oriented team culture

4. Key Client Experience & Acquisition

• Design in-store experiences to attract and engage high-value clients
• Drive acquisition and conversion of high-net-worth individuals through personalized offline touchpoints
• Build and manage relationships with key clients to support retention and referrals
• Ensure all touchpoints reflect a premium, professional brand experience

Education: Bachelor’s degree in Marketing, Business, Finance, or a related field

Experience:

• 5+ years of experience in offline marketing, event marketing, or retail marketing
• Experience in financial services (brokerage, banking, fintech) is a strong plus

Core Skills:

• Strong understanding of offline acquisition and conversion funnels (event → lead → conversion)
• Proven ability to build offline marketing systems from the ground up
• Excellent project management and execution skills, with the ability to manage multiple initiatives simultaneously
• Strong partnership development and cross-functional collaboration skills

Data & Tools:

• Data-driven mindset with the ability to optimize ROI and conversion metrics
• Familiarity with CRM tools and customer analytics

Nice to Have:

• Knowledge of the Canadian market
• Bilingual in English and Chinese; French is a plus
• Experience working with multicultural communities

What We Offer

• Competitive salary, comprehensive benefits, and performance-based incentives
• Opportunities for professional growth in a fast-growing fintech company
• Beautiful office space in mid-town Toronto with stunning city views
• Work in a company that’s a global leader in online brokerage and wealth management

How to Apply

If you are a results-driven individual with a passion for operations and technology in the trading world, we want to hear from you. Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role.

Join Moomoo Canada and help shape the future of retail trading in Canada!

Thank you for your interest in Moomoo Financial Canada.  If you would like to download our App and give it a try, you do not need to deposit funds and can explore what the future of investing looks like.  Click https://www.moomoo.com/ca/download to download our App now. 

Thank you for your interest in Moomoo Financial

Moomoo Canada Human Resources Team

Disclaimer:

Equal Opportunity

Moomoo Financial Canada (MFC) is an equal opportunity employer committed to fostering an inclusive and diverse workplace. WE welcome applications from all qualified individuals, including but not limited to those from racialized communities, Indigenous peoples, persons with disabilities and members of the LGBTQ+ community.

MFC is committed to providing reasonable accommodations throughout the recruitment process in accordance with the Accessibility For Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require accommodation at any stage, please let us know, and we will work with you to meet your needs.

All employment offers are contingent upon meeting any applicable regulatory, licensing, or background check requirements. Candidates must be legally authorized to work in Canada at the time of application.

By applying to this position, you acknowledge that your personal information will be collected and used for recruitment purposes in accordance with applicable privacy laws.

Artificial Intelligence (AI) Usage

Moomoo Financial Canda (MFC) values fairness, transparency, and privacy in our recruitment process. Please not that cetain stages of our hiring process may involve the use of Artificial Intelligence (AI) or automated tools to assist our recruiters in screening applications and assessing qualifications.

These tools are designed only to support human decision-making and do not make final hiring decisions. All decisions regarding interviews, offers, and employment are made by our hiring team.

Your personal information will be handled in compliance with Ontario's privacy and employment laws, including the Ontario Human Rights Code, the Employment Standards Act, and applicable privacy legislation.

Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Moomoo Financial Inc., or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local police or call the Canadian Anti-Fraud Centre at 1-888-495-8501.