Officer Product Control

Posted Yesterday
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Pretoria, Tshwane, Gauteng, ZAF
In-Office
Junior
Financial Services
The Role
Balances general ledger and suspense accounts, prepares daily and monthly reconciliations, clears outstanding items, and produces journals and supporting documentation. The role ensures adherence to reconciliation, risk-control, audit, SLA, and process policies; resolves stakeholder queries; escalates incidents and red flags; identifies process improvements; and maintains secure electronic records. Requires collaboration with technical teams, management, customer care, and business stakeholders.
Summary Generated by Built In
Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The purpose of this role is to balance the general ledger, suspense accounts. To ensure that all items are cleared on a weekly basis. To prepare journals to clear items where needed. To prepare daily and monthly recons. To prepare and print month end recons to be reviewed and signed by Manager.

Job Description

Finance processes and support function

Product Control Visibility

Balance general ledger accounts

Access the millennium system and draw enquiries and compare to source reports or information

To present outstanding items that cannot be resolved as a write off (debits) or Cams Diff (Credits). Compare to GL write off account.

To have no outstanding credit items older than three months. Compare to specific GL account.

To have no outstanding debit items older than a week without an incident report. Compare to specific GL account

To attached documentation on month end recons for approval purposes

Assist with all queries received via telephone or e-mail

Identify trends in nature of queries by implementing procedures to correct root of problem and forward these to the management.

Build relations with the users to assist in resolving queries by meeting with them

Raise balancing out of balance Incidents with the Technical teams

Prepare daily and monthly reconciliation

To prepare a daily and monthly recon on excel

Daily save all relevant recons on server

To ensure that month end reconciliations are done and signed by the 5th working day of any month

Attached relevant source system reports for approval purposes

To adhere to daily SLA's (Service Level agreement) with stakeholders

Financial Control – Partnership

Adhere to RCSA – Risk & Control self-assessment & AO&R policies – Account Ownership & Reconciliation

To ensure that transactions are processed within SLA’s (service level agreement) as per RCSA (Risk & Control self-assessment) requirement where applicable. No audit findings during any audit.

To ensure that work standards always adhere TO AO&R (Account Ownership & Reconciliation) policy standards. No audit finding during any audit.

To ensure compliance to RCSA (Risk & Control self-assessment) requirements. No audit findings during any audit

Process Optimization

New suggestions or reported items

To report any mistakes made during any situation to management as needed

To escalate any out of the ordinary / red flag situations to management

To forward any suggestions for improvement/cost savings to management when you became aware of such possibilities

To ensure that any ad-hoc tasks are performed according to standards applicable

Role / Person Specification

  • NQF level 4 : Grade 12
  • English speaking
  • 12 months experience in similar role
  • Telephone skills
  • Knowledge of accounting principles
  • CAMS product
  • Millenium
  • EOS listings
  • Interfaces between CAMS and GL
  • Microsoft Excel
  • Microsoft Word
  • Good verbal and written communication skills
  • Good interpersonal skills
  • Personal organisation and time management
  • Ability to work alone as well as in a team

This role requires that you are versatile in all of the above functions. It does not require all functions everyday but as and when the need requires. The department is structured in such a way that support exists for each function required

Automation of this function is planned for

Area is not paper driven and requires save all work-related information, save all recons on server and always take responsibility for filing and security of information

Area is process driven not allowing any deviation from policy

Liaise with team mates to ensure consistency in team and communicate any red flag situations to team, leader and Manager.

Ensure processes are transparent with other areas they work with and that solutions are communicated for problems experienced in the area

Communicate with customer care & stakeholders on process changes

Inform of business requirement and make sure turnaround times are communicated

Education

Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Skills Required

  • NQF Level 4 or Grade 12
  • Higher Certificate or Advanced National Vocational Certificate in Business, Commerce and Management Studies
  • 12 months of experience in a similar role
  • English speaking ability
  • Telephone skills
  • Knowledge of accounting principles
  • Knowledge of the CAMS product
  • Experience with Millennium
  • Knowledge of EOS listings
  • Knowledge of interfaces between CAMS and the general ledger
  • Microsoft Excel
  • Microsoft Word
  • Good verbal and written communication skills
  • Good interpersonal skills
  • Personal organisation and time management
  • Ability to work independently and in a team

Absa Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Absa Group and has not been reviewed or approved by Absa Group.

  • Healthcare Strength Medical aid, group life, disability, and funeral cover are described as comprehensive, with features such as terminal‑illness advances and beneficiary grocery benefits. Wellness and assistance offerings support overall financial and personal wellbeing.
  • Retirement Support A pension fund and group retirement arrangements are positioned as core benefits within fixed remuneration. Retirement coverage is embedded alongside other protections as part of standard employment.
  • Equity Value & Accessibility Employee share‑ownership (eKhaya) and equity‑linked awards broaden wealth‑sharing, with dividends or cash‑equivalent participation in some markets. This provides longer‑term value beyond base pay.

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The Company
HQ: Riyadh
39,055 Employees
Year Founded: 2018

What We Do

Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond. We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.

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