Company Introduction:
We’re home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.
HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."
Job Summary:
About HKEXHKEX is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. To build in-hand with our clients to innovate and grow together for both today and tomorrow.
Job Duties:
Responsibilities:
- Handle email and phone enquiries from HKEX clients in a timely manner
- Act as HKEX administrator to grant / change / remove company and user access to various HKEX portals and systems
- Provide support in user onboarding and liaise with IT in arranging External User Testing access for FINI users
- Perform administrative tasks and assist team members in ad-hoc tasks
- Provide support to Access Management system enhancement and participate in User Acceptance Test
Requirements:
- University degree or above
- 1 - 2 years of working experience in the financial industry, with a preference for roles related to Client Services and/or Operations
- A team-player attitude and self-driven learning mindset
- Great self-organisation, task prioritisation, attention to detail and strong problem solving skill
- Knowledge in securities / finance / customer services with exposure to Hong Kong and Mainland markets is welcomed
HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.
Location:
HKEX - Exchange SquareShift:
Standard - 40 Hours (Hong Kong SAR)Scheduled Weekly Hours:
40Worker Type:
PermanentSkills Required
- University degree or above
- 1–2 years of working experience in the financial industry
- Experience related to Client Services and/or Operations
- Team-player attitude and self-driven learning mindset
- Strong self-organisation and task prioritisation skills
- Attention to detail and strong problem-solving skills
- Knowledge of securities, finance, or customer services
- Exposure to Hong Kong and Mainland markets
Hong Kong Exchanges Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hong Kong Exchanges and has not been reviewed or approved by Hong Kong Exchanges.
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Retirement Support — Employer retirement contributions and provident fund structures are described as notably above statutory baselines, with certain entities in the group offering even higher employer pension rates. This strengthens perceived long-term value and helps total compensation feel more robust.
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Healthcare Strength — Core coverage includes medical and dental insurance alongside life and personal-accident protection, with health checkups and comprehensive plans highlighted. This breadth of health protection is seen as a meaningful pillar of the package.
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Leave & Time Off Breadth — Paid leave spans multiple categories, including parental and volunteering time, in addition to standard annual and sick leave. This variety adds non-cash value and supports work-life needs.
Hong Kong Exchanges Insights
What We Do
HKEX Group is a global exchange group, operating dynamic and integrated financial markets in Asia and Europe. From our home in the financial hub of Hong Kong and an additional base in London, we provide world-class facilities for trading and clearing securities and derivatives in Equities, Commodities, Fixed Income and Currency. Uniquely positioned at the intersection of Chinese and international capital flows, Hong Kong has long been Connecting China with the World. With the accelerated opening-up of China’s capital markets, HKEX continues to be at the forefront of this historic transition, which we believe will Shape the Global Market Landscape
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