What You'll Be Doing
- Greet customers, guests, and candidates at the front desk; provide a professional and welcoming first impression
- Register day badges for guests and manage visitor check-in processes via the office portal
- Notify internal employees upon guest arrival
- Serve as portal administrator for office scheduling systems
- Book and manage conference room reservations; resolve scheduling conflicts
- Pick-up mail and process packages
- Restock office supplies and kitchen food/beverage items on a routine schedule
- Refresh kitchen throughout the day; run and empty the dishwasher
- Maintain the coffee machine; troubleshoot basic issues and initiate vendor service calls when needed
- Coordinate lunch orders from the on-site vendor as needed, including collecting preferences and communicating headcounts
- Serve as point of contact for food and facilities vendors for routine issues
- Assist with refreshing desk equipment (monitors, keyboards, peripherals) for new hires or workspace changes
- Flag equipment issues to IT or the appropriate internal team
- Physical presence required during scheduled hours
- Involves standing, light lifting (supply restocking), and movement throughout the office
- Regular interaction with employees, visitors, and external vendors
Front Desk & Visitor Experience
Conference Room & Scheduling Administration
Facilities & Kitchen Upkeep
Catering & Vendor Coordination
Equipment Support
Working Conditions
What You'll Bring
- Strong interpersonal skills; comfortable in a customer-facing role
- High attention to detail and ability to manage multiple recurring tasks
- Dependable, proactive, and comfortable working independently
- Basic proficiency with scheduling or portal systems (e.g., Google Calendar, Microsoft Outlook, Tactic, Cove Building Portal)
- Prior experience in office coordination, facilities support, or reception
- Experience with vendor communication or ordering processes
Required:
Preferred:
What You'll Get
- Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care
- Employee-driven programs and initiatives for personal and professional development
- Become a member of the talented, energized, diverse, and purpose-driven Arcadian Community
Skills Required
- Strong interpersonal skills; comfortable in a customer-facing role
- High attention to detail and ability to manage multiple recurring tasks
- Dependable, proactive, and comfortable working independently
- Basic proficiency with scheduling or portal systems (e.g., Google Calendar, Microsoft Outlook, Tactic, Cove Building Portal)
- Prior experience in office coordination, facilities support, or reception
- Experience with vendor communication or ordering processes
Arcadia Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is advertised as comprehensive from day one, including medical, dental, vision, and employer‑paid life and disability. HSA/FSA options, mental‑health resources, and fitness/wellness programs are also included.
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Parental & Family Support — Generous paid parental leave is highlighted alongside family supports such as fertility benefits, childcare/dependent‑care FSA, and family medical leave. Company materials and third‑party profiles also note adoption/surrogacy assistance.
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Leave & Time Off Breadth — Flexible or unlimited PTO, company holidays, wellness days, and remote‑friendly flexibility are emphasized. Observations note that time‑off policies are a notable part of the package, with flexibility featured across materials.
Arcadia Insights
What We Do
Arcadia is a leading healthcare data analytics platform that helps payers and providers turn complexdata into actionable insights. In turn, payers and providers can focus on what matters most — whether that’s patient outcomes, operational efficiencies, or financial performance. Arcadia partners with many of the nation’s top healthcare organizations and empowers its teams to drive real-world impact through innovation, collaboration, and a shared mission to transform healthcare. For more information, visit arcadia.io.
Why Work With Us
Arcadia is transforming healthcare through data, helping organizations see the full picture of human health and improve outcomes. Our culture celebrates curiosity, collaboration, and growth. We’re passionate problem solvers and lifelong learners driven by purpose, innovation, and a shared commitment to a healthier future for all.
Gallery
Arcadia Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Arcadia is a remote first company with offices in Boston, MA and Arlington, VA. Employees enjoy the flexibility of working remotely while still having the option to collaborate in person, with teams coming together regularly for onsite gatherings.
