Office Specialist II

Posted 5 Days Ago
Be an Early Applicant
Mount Juliet, TN, USA
Hybrid
18-27 Hourly
Junior
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Empowering people today to build a better future for the next generation.
The Role
The Office Specialist II provides customer service and clerical support, manages vehicle title processing, and ensures accuracy in data entry and filing.
Summary Generated by Built In
This position provides customer service and clerical responsibilities and ensures the accurate and efficient processing of vehicle titles by filing and retrieving files for clients when requested. Generate reports for sold and/or purchased vehicles and send them out via FedEx or USPS.
Job Responsibilities:
  • Perform administration functions, including matching titles, customer service, data entry, filing and routing, etc.
  • Ability to efficiently file and pull tiles to be shipped to our clients.
  • Verifying information accuracy and interacting with internal and external customers.
  • Run a batch report for paid units to ensure timely processing.
  • Pull batches daily to prep for the reassignment team.
  • Run reports for sold units to provide the required paperwork from the S.O.S.
  • Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture.
  • Provide quality customer service through face-to-face and phone support.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
  • Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by management.

Qualifications:
  • High School Diploma or equivalent required.
  • 1+ years of adminstrative related experience
  • Valid Driver's License and safe driving record required.
  • Effective communication skills are required.
  • Strong attention to detail skills is required.
  • Basic computer software skills required.
  • Must possess good problem-solving and organizational skills.
  • Commitment to providing excellent customer service required.
  • Must be able to operate office equipment (i.e., copier, fax machine, etc.).
  • Ability to sit or stand for prolonged periods of time.
  • Ability to perform repetitive data entry tasks.
  • Vision abilities required include close, distance, and depth perception.

USD 18.17 - 27.31 per hour
Compensation:
Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

What the Team is Saying

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The Company
HQ: Atlanta, GA
50,000 Employees
Year Founded: 1898

What We Do

For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Why Work With Us

At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.

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About our Teams

Cox Enterprises Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.

Typical time on-site: Flexible
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