Office Manager

Reposted Yesterday
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Caseyville, IL, USA
In-Office
Mid level
Automotive • eCommerce • Transportation • Energy • Agriculture • Industrial
The Role
Manage and supervise branch office operations including mail, filing, equipment, supplies, and employee issues. Improve processes, maintain customer service, build vendor relationships, and facilitate teamwork to meet customer needs.
Summary Generated by Built In

IAA, an RB Global Inc. company, is seeking an Office Supervisor to join our team! 

Responsibilities

Responsibilities include (but are not limited to the following):

  • Coordinate and administer general business office activities
  • Supervise branch and office services such as mail and messenger, duplicating, central filing, word processing, faxing, telephone, stationary supplies, order processing and security 
  • Maintain high levels of customer service
  • Design more efficient ways of processing work
  • Develop working relationships with vendors
  • Facilitate employee teamwork to meet our customers’ needs
  • Resolve branch-level employee issues 
Qualifications

Minimum Requirements:

  • Solid customer service skills
  • Strong leadership skills
  • Basic computer skills
  • Time management skills
  • Positive attitude
  • Ability to work independently 
  • Clear communication skills
  • Professional and clean appearance

Preferred Skills:

  • 3-5 years of supervisory experience 
  • High School diploma or equivalent experience 
  • Auto titling and auto industry experience 
  • Exposure to managing salvage titling and vehicle assignment process
About Us

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.

Skills Required

  • Solid customer service skills
  • Strong leadership skills
  • Basic computer skills
  • Time management skills
  • Positive attitude
  • Ability to work independently
  • Clear communication skills
  • Professional and clean appearance
  • 3-5 years of supervisory experience
  • High School diploma or equivalent experience
  • Auto titling and auto industry experience
  • Exposure to managing salvage titling and vehicle assignment process

RB Global Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RB Global and has not been reviewed or approved by RB Global.

  • Retirement Support Retirement plans with employer matching are highlighted in multiple postings, supporting long‑term savings for U.S. employees. Plan details are positioned as a core component of the total package and are frequently called out alongside other key benefits.
  • Equity Value & Accessibility An Employee Stock Purchase Plan is emphasized, including accessible design features such as cashless participation and look‑back/discount mechanics. Participation is portrayed as broad and a meaningful part of total rewards across regions.
  • Leave & Time Off Breadth Paid time off and company holidays are consistently described as part of the standard offering. Time away benefits are frequently praised as a strength that enhances overall compensation value.

RB Global Insights

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The Company
HQ: Westchester, IL
445 Employees
Year Founded: 1958

What We Do

RB Global, Inc. (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace and trusted provider of value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its global network of auction sites and digital platform, RB Global serves customers worldwide across a variety of asset classes, including automotive, construction, commercial transportation, government surplus, lifting and material handling, energy, mining and agriculture. The company’s end-to-end marketplace solutions include Ritchie Bros., IAA, Rouse Services, SmartEquip and VeriTread. For more information about RB Global, visit rbglobal.com.

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