Office Manager

Reposted 2 Days Ago
Be an Early Applicant
Caseyville, IL, USA
In-Office
Mid level
Marketing Tech
The Role
Oversee and coordinate branch office operations and services (mail, filing, phones, supplies), supervise staff, improve workflows, manage vendor relationships, ensure high customer service, and resolve employee issues.
Summary Generated by Built In

IAA, an RB Global Inc. company, is seeking an Office Supervisor to join our team! 

Responsibilities

Responsibilities include (but are not limited to the following):

  • Coordinate and administer general business office activities
  • Supervise branch and office services such as mail and messenger, duplicating, central filing, word processing, faxing, telephone, stationary supplies, order processing and security 
  • Maintain high levels of customer service
  • Design more efficient ways of processing work
  • Develop working relationships with vendors
  • Facilitate employee teamwork to meet our customers’ needs
  • Resolve branch-level employee issues 
Qualifications

Minimum Requirements:

  • Solid customer service skills
  • Strong leadership skills
  • Basic computer skills
  • Time management skills
  • Positive attitude
  • Ability to work independently 
  • Clear communication skills
  • Professional and clean appearance

Preferred Skills:

  • 3-5 years of supervisory experience 
  • High School diploma or equivalent experience 
  • Auto titling and auto industry experience 
  • Exposure to managing salvage titling and vehicle assignment process
About Us

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.

Skills Required

  • Solid customer service skills
  • Strong leadership skills
  • Basic computer skills
  • Time management skills
  • Positive attitude
  • Ability to work independently
  • Clear communication skills
  • Professional and clean appearance
  • 3-5 years of supervisory experience
  • High School diploma or equivalent experience
  • Auto titling and auto industry experience
  • Exposure to managing salvage titling and vehicle assignment process

Ritchie Bros. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ritchie Bros. and has not been reviewed or approved by Ritchie Bros..

  • Affordable Benefits Medical coverage is often considered very affordable, with low employee costs noted as a differentiator. Benefits begin on day one, which strengthens perceived value.
  • Leave & Time Off Breadth PTO and paid holidays are part of the standard package across regions under RB Global. Day‑one eligibility and clear time‑off programs contribute to a well‑rounded offering.
  • Retirement Support A 401(k) with company match in the U.S. and RRSP match in Canada are offered, alongside an ESPP for employee ownership. These programs indicate solid retirement support across locations.

Ritchie Bros. Insights

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The Company
HQ: Westchester, IL
2,445 Employees
Year Founded: 1999

What We Do

Established in 1958, Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets. Operating in a multitude of sectors, including construction, transportation, agriculture, energy, oil and gas, mining, and forestry, the company’s selling channels include: Ritchie Bros. Auctioneers, the world’s largest industrial auctioneer offers live auction events with online bidding; IronPlanet, an online marketplace with featured weekly auctions and providing its exclusive IronClad Assurance® equipment condition certification; MarketplaceE, an online marketplace offering multiple price and timing options; Mascus, a leading European online equipment listing service; and Ritchie Bros. Private Treaty, offering privately negotiated sales. The company also offers sector-specific solutions including GovPlanet, TruckPlanet, Kruse Energy Auctioneers, and Cat® auctions, plus equipment financing and leasing through Ritchie Bros. Financial Services. For more information about the unprecedented choice provided by Ritchie Bros., visit RitchieBros.com.

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