Office Manager

At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We’re seeking fun-loving individuals who are serious about delivering excellence and results but who don’t take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact, and allow your individuality and ideas to fuel your success!

Looking for a job that’s as fun as it is rewarding? Join our Venue leadership team — the playmakers behind every incredible Topgolf experience! We’re currently looking for an Office Manager to keep our venue running smoothly, support our Playmakers, and ensure seamless behind-the-scenes operations.

What’s In It for You?
Cha-ching: Competitive base salary plus bonus eligibility—because delivering excellence deserves to be rewarded.
Benefits: Full-time Playmakers enjoy a robust benefits package, including health, dental, vision, 401(k) with company match, pto plan, and access to a free mental well-being platform—plus extra perks designed to support your personal and professional growth.
Work location: This role is on-site at our Miami Gardens venue, supporting daily operations, venue leadership, and Playmakers.
Perks: Free game play, discounts on food and retail items, and access to exclusive events—your friends will thank you later.
Career growth: We love to promote from within! Many of our Playmakers have grown their careers across venues, operations, and support teams.
Lots of fun: What else would you expect from a company centered around the unlimited power of play?

About the Role
The Office Manager is the glue that holds Topgolf together. This role supports venue operations through administrative excellence, Playmaker support, and a wide range of HR, Accounting, and Procurement responsibilities. You’ll help ensure new hires are onboarded successfully, payroll is processed accurately, supplies are well-managed, financial controls are maintained, and our Admin team delivers exceptional service every day.

This position is perfect for someone who loves variety, thrives in a fast-paced environment, and enjoys supporting people while keeping systems and processes running smoothly.

Key Responsibilities
• Serve as the on-site liaison for Home Office HR and Associate Relations matters
• Help maintain consistency and compliance with federal and state employment regulations
• Administer HR and Payroll systems
• Process bi-weekly payroll for venue Playmakers
• Process invoices and manage vendor follow-up
• Assist with new hire onboarding and ensure required documentation is completed
• Create and maintain personnel files
• Support venue financial operations through petty cash handling, safe counts, change orders, and daily cash reconciliations
• Administer Associate tips
• Order and manage office supplies
• Supervise a team of Admins, ensuring best-in-class support for the venue
• Coach and develop Admin team members to drive engagement and performance
• Delegate tasks effectively to balance competing priorities
• Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring
• Support profitability through accuracy, efficiency, and proactive problem-solving
• Perform other operational duties as assigned

What You Bring
• High school diploma or equivalent
• 2+ years of experience working in an office environment in a similar role
• 1+ year of experience supporting HR or payroll functions
• Strong communication, prioritization, and time-management skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• High energy, enthusiasm, and a collaborative mindset
• Strong self-awareness, openness to change, and commitment to integrity
• Availability to work varied shifts, including evenings, weekends, and holidays

Core Skills and Competencies
• Superior organizational skills with an ability to manage multiple priorities
• Strong attention to detail and follow-through
• Excellent interpersonal and communication skills
• Ability to coach, develop, and motivate team members
• Comfort navigating HR and financial systems
• Strong problem-solving and decision-making abilities
• Commitment to service, hospitality, and Topgolf’s Core Values

Additional Competencies
• Work standards – Commitment to high-quality, consistent results
• Information management – Maintaining accurate records and processes
• Adaptability – Navigating shifting priorities, seasonal volumes, and rapid change
• Team collaboration – Supporting venue leaders and Playmakers across departments

Sounds like a fit? We can’t wait to meet you!

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
 
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.  As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
 
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
 
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
 
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.