Office Manager

SafeLease is an insurance technology company that specializes in commercial real estate.

We focus on insurance products for the self-storage industry but are rapidly expanding our suite of services. We believe traditional commercial insurance can be distributed faster and cheaper. To do that, we’ve brought the entire insurance value chain—distribution, underwriting, and reinsurance—under one roof to drive innovation in an industry that’s ripe for change.

We are hiring an Office Manager to ensure a smooth and efficient work environment. Managing all day-to-day operations of our downtown Austin office and reporting to our Sr. Manager of Operations, this role involves managing administrative tasks, coordinating office logistics, and providing support to the team.

To drive our mission forward, this role will:

• Keep the office running smoothly — Oversee day-to-day office operations, equipment, and supply management to ensure a productive, well-stocked, and organized environment

• Deliver a welcoming experience — Manage visitor logistics including travel, accommodations, and in-office hospitality to create a positive impression

• Support the team with the tools they need — Coordinate equipment and onboarding materials for new hires and ensure existing employees have what they need to thrive

• Plan and execute engaging events — Organize team-building activities, office celebrations, and happy hours that strengthen culture and connection

• Own the little things that make a big difference — Maintain snacks, beverages, and swag to support employees and brand presence

• Ensure safety and compliance — Oversee office maintenance, emergency procedures, and regulatory compliance to keep our space secure and operational

• Pitch in wherever needed — Help with office moves, and assist with conference prep and building services to keep everything on track

• Manage and work the support line — Help handle incoming inquiries, provide timely assistance, and ensure a high level of support for employees and stakeholders

A skilled multitasker who is naturally a thoughtful, excellent communicator will be a great addition to our team!

You’ll bring these skills and strengths:

• Demonstrated success as an Office Manager or in a fast-paced operations role

• Exceptional organizational skills with sharp time management

• Clear, confident communicator with strong interpersonal instincts

• Highly proficient in GSuite and tech-savvy across office tools

• A natural bias towards efficiency and follow-through—you are quick and thorough in every project you tackle

• Meticulous attention to detail paired with a proactive, solution-oriented mindset

• Proven customer-facing or customer service experience, ideally delivering outstanding client interactions

• Experience with ticketing software or Salesforce (SFDC), adept at managing support requests and customer data

Why SafeLease?

The tech: Our prospects convert fast because we’re solving real problems and delivering serious value to commercial real estate owners.

The team: We’re a team of seasoned pros and sharp operators who know how to move fast and build smart. High standards, low ego.

The stability: We’re well-funded, growing fast, and we make sure our team shares in that success with competitive pay and equity.

The employee experience: We also offer unlimited PTO, full health benefits, flexible work setups, and the kind of culture where people want to show up to do their best work.

If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.

Employment at SafeLease is contingent upon a satisfactory verification of a general and criminal background check.