Office Manager

Posted 9 Days Ago
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Edinburgh, Midlothian, Scotland, GBR
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
Manage Edinburgh office operations, reception, supplies, facilities, health and safety, compliance, events, expense tracking, and supplier relationships. Coordinate meetings, catering, couriers, office communications, equipment maintenance, and administrative cover. Support the Divisional Head with regional projects, coordinate across global locations and time zones, and help maintain consistent company policies and smooth office operations.
Summary Generated by Built In

This role will form part of FNZ’s frontline and will centre on providing administrative support (Office Management) to the business by managing the business suppliers and ensuring all offices are aligned. This role will ensure office facilities are maintained to a level that meets the demands of a creative and innovative company. Support the Divisional Head in running regional projects. This is an office based with an expected attendance level of five days a week. This role will form part of FNZ’s frontline and will centre on providing administrative support (Office Management) to the business by managing the business suppliers and ensuring all offices are aligned. This role will ensure office facilities are maintained to a level that meets the demands of a creative and innovative company. Support the Divisional Head in running regional projects.

This is an office based with an expected attendance level of five days a week.

Specific Role Responsibilities:

  • Manage as an Office Manager the Edinburgh offices (Tanfield & West Register St.)
  • Greet guests and welcome people for meetings
  • Reception cover
  • Regular management and ordering of office consumables, stationery and kitchen supplies, H&S needed facilities
  • H&S and compliance checks
  • Record expense in the monthly tracker for all the locations. Ensure it is kept in line with numbers that were allocated. Save office cost in possible areas.
  • Expense reports
  • Keep the general office area and meeting rooms tidy, respectable and secure, and ensure the smooth running of all meetings/arrange catering, coffees, water etc as required
  • Support couriers for deliveries
  • Assist to ensure Health & Safety processes are kept to standard
  • Provide cover for holidays within the admin team
  • Ensure all office equipment and appliances are in good working order.
  • Events management for the Edinburgh offices. Including supporting Culture Clubs
  • Coordinate office communications and updates
  • Undertake any other projects/tasks as may be reasonably required to facilitate the smooth operation of the Company
  • Work closely with the Divisional Head to ensure an effective operation of the offices
  • Coordinate across multiple time zones and locations, ensuring seamless scheduling and communication with global teams
  • In charge of Health & Safety monthly check and make a good record of monthly checklist. Quick respond to emergencies
  • Make effort to ensure global consistency is practiced well locally, which ranges from global policy to every initiative, etc

Experience & skills required

  • Proactive and motivated to exceed expectations, and ability to represent company image and values.
  • Eye for detail and perfectionist’s view of service standards.
  • Good problem solver - logical and reactive in response to unexpected queries/circumstances.
  • Must demonstrate flexibility to get involved in tasks at all levels and adaptability to juggle a range of different tasks
  • Relationship building skills essential for staff, customers and service providers.
  • A good working knowledge of Outlook, Teams, Word, Excel and PowerPoint.
  • Confident, and able to take initiative given client and delivery-focused environment.
  • Independent, self- directing and delivery focused working style.
  • Good team communication skills, confident in dealing with internal and external clients.
  • An understanding of confidentiality issues and the use of discretion.
  • At least 3 years working experience in a similar role.
  • Training as First Aider or Fire Warden will be value added.
  • Experience in service industry will be value added
  • Excellent knowledge of the English language.

About FNZ


FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 


We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 


We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP).
Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.


Skills Required

  • At least 3 years of experience working in a similar office management role
  • Working knowledge of Outlook, Teams, Word, Excel, and PowerPoint
  • Excellent English language skills
  • Strong communication and relationship-building skills with staff, customers, and service providers
  • Ability to manage multiple tasks, adapt, and work independently
  • Ability to handle confidential information with discretion
  • First Aid or Fire Warden training
  • Experience in the service industry

FNZ Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FNZ Group and has not been reviewed or approved by FNZ Group.

  • Parental & Family Support FNZ is described as offering 26 weeks of fully paid parental leave for both primary and secondary caregivers, alongside expanded bereavement and emergency care leave. These policies can materially increase the perceived value of the overall rewards package beyond base salary.
  • Fair & Transparent Compensation Base pay is frequently characterized as “good salary” or “nice compensation” in several markets. Paid overtime in delivery roles is also described as a meaningful boost to total earnings.
  • Flexible Benefits A flexible benefits menu is described, including options such as EV leasing, retailer discounts, and cycle-to-work offerings. This supports tailoring benefits to local needs and individual preferences where available.

FNZ Group Insights

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The Company
HQ: London
4,252 Employees
Year Founded: 2003

What We Do

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA). Together with our customers, we help over 20 million people from all wealth segments to invest in their future

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