Fi is looking for a highly organized and proactive Office Manager to ensure the smooth day-to-day operation of our NYC headquarters. You’ll be the go-to person for all things related to our physical office space—making sure everything runs efficiently, looks great, and supports a productive, dog-friendly workplace.
If you're operationally minded, service-oriented, and excited to be the backbone of our in-office experience, this role is for you.
What You'll Do:
Run the show: Manage all day-to-day office operations—snacks, coffee, equipment, mail, supply orders, and general upkeep. If it’s happening in the office, you’re on it.
Create an aesthetic, functional space: Keep the office organized, inviting, and inspiring. This means plants are watered, desks are clean, lighting is right, and the vibe is on point.
Be our point person: Own relationships with building management, vendors, cleaning crews, maintenance—ensuring everything runs like clockwork.
Drive in-person culture: Partner with our People team and Culture & Experience Specialist to roll out events, plan seasonal decor, and make the office a place people want to be.
Onboard like a pro: Prep new hire desks, manage access badges, and make sure everyone feels set up and welcomed on day one.
Handle logistics like a boss: Track office budgets, manage vendor contracts, receive and ship packages, and troubleshoot anything that gets in the way of smooth operations.
Level up the merch game: Help concept and distribute Fi swag, “welcome kits,” team gifts, and seasonal drops.
Be the friendly face of Fi: Greet guests, candidates, and team members, making everyone feel at home the minute they walk through the door.
What You'll Bring:
Experience managing a fast-paced, in-office work environment
Organizational instincts and attention to detail that borders on obsessive
Clear communicator and confident executor—you don’t wait for permission to get things done
Warm, approachable energy with a natural instinct for hospitality
Eye for design and aesthetics—you care how the space looks and feels
Comfort working cross-functionally with People, IT, Finance, and Leadership
Why You'll Love Us:
- Time to Recharge: Enjoy flexible PTO to take the breaks you need.
- Top-Notch Health Coverage: We’ve got your back (and teeth and eyes) with full medical, dental, and vision insurance.
- Wellness Perks: Free access to One Medical, Kindbody, and Talkspace to keep you feeling your best.
- Dog-Friendly Office: Bring your pup to work — they’re part of the team, too.
- Give Back to the Pups: Make tails wag with a $500 annual donation to a dog charity of your choice through our BarkBack Program.
- Free Fi Membership: Your furry best friend(s) get all the benefits of a Fi collar, on us!
- Love for Friends + Family: Share the Fi magic with loved ones through our gifting program.
Skills Required
- Experience managing a fast-paced, in-office work environment
- Strong organizational skills and exceptional attention to detail
- Clear communication and proactive execution
- Warm, approachable, service-oriented demeanor
- Eye for design and aesthetics
- Ability to work cross-functionally with People, IT, Finance, and Leadership
What We Do
Fi is rethinking the relationship between dogs and humans. We build products for your dog to live their best life. We are full of experienced, passionate people that have built and shipped outstanding products for Nest, Square, Google and Uber who all care about their dogs. Together, we're bringing a digital revolution to the dog space. Today's collars and leashes are relics from the past; nothing has changed since the 80's. We're using technology to improve the dog space and affect the lives of the 100 million dogs living in the US for the better. The hardest part about being a dog owner is they can't tell you when something is wrong. Fi aims to change that; even by knowing what their 'normal' day of activity is, we're already learning so much more about our dogs than we ever could before. And we're not stopping there. We're looking for people to join us who love a good challenge—and of course, dogs. We set the bar high at Fi. In our world, "impossible" means "let me find a way".
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