Office Manager

Posted Yesterday
New York, NY, USA
In-Office
85K-100K Annually
Mid level
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
The Role
Manage New York office administration, facilities, vendors, contractors, building-management relationships, access control, workplace safety, events, perks, and visitor experience. Partner with HR, Legal, Executive Assistants, and leadership to support employee engagement, emergency response, office moves, and a positive workplace culture. The role requires autonomous decision-making, people leadership, project management, hospitality skills, and on-call availability.
Summary Generated by Built In

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.

We are seeking an energetic and personable individual to spearhead our New York office operations!

Responsibilities:

  • Manage all administrative and general office needs at our New York office.
  • Oversee the successful management of local vendors and contractors
  • Be the primary contact between the company and building management making sure all facility needs are met
  • Work with Executive Assistant on event planning including regular social events, external events, Holiday parties and offsite retreats in partnership with Internal Events Team
  • Work closely with our HR/People Operations team on local Perks and Benefits programs
  • Greet visitors and providing a warm and pleasant experience
  • Ensure we remain compliant with workplace safety expectations
  • Work closely with our Legal team to assess risks and make informed decisions about Employee Health & Safety
  • Issue key cards for new employees and visitor passes to ensure secure access to the office.
  • Promote a positive office culture by actively encouraging team members to return to the office, fostering engagement and collaboration among staff.

Requirements:

  • You have 3+ years of relevant Operations and Facilities experience
  • Experience with facilities operations, including coordinating office moves.
  • You are an empathetic leader with 2+ years of people management experience
  • Well versed in workplace systems, tools & platforms
  • Have experience working with property management teams
  • Have experience being on call and have managed through emergency situations
  • You have strong customer service and hospitality skills
  • You have strong project management skills
  • You are able to work autonomously, but understand the importance of teamwork
  • You are comfortable communicating with and driving decisions alongside our leadership team
  • You are innovative - you’re looking to create tomorrow and constantly open to new ideas and technologies
  • You are excited to create a world class Workplace Experience!

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits* of working at BitGo:

  • Competitive base salary, bonus and stock options
  • 100% company paid health insurance for employee, partner and dependents
  • 401k company match
  • Paid parental leave, paid vacation
  • Free custom lunches, dinners and snacks 
  • Computer equipment and workplace furniture to suit your needs
  • Great colleagues and inspiring startup environment
  • Benefits vary based on location

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $85000- $100,000 USD base salary. Equity, an annual performance bonus and the benefits outlined above are also a part of this role's package.

Skills Required

  • 3+ years of relevant operations and facilities experience
  • Experience with facilities operations, including coordinating office moves
  • 2+ years of people management experience
  • Familiarity with workplace systems, tools, and platforms
  • Experience working with property management teams
  • Experience being on call and managing emergency situations
  • Strong customer service and hospitality skills
  • Strong project management skills
  • Ability to work autonomously and collaboratively
  • Ability to communicate and drive decisions alongside leadership
  • Innovative mindset and openness to new ideas and technologies
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The Company
HQ: Palo Alto, CA
293 Employees
Year Founded: 2013

What We Do

BitGo is the leader in digital asset financial services, providing institutional investors and crypto platforms with liquidity, custody, and security. In 2020, the company reached new milestones with the launch of BitGo Prime, the first and only deeply integrated, full-stack solution with custody, trading and lending. With the launch of BitGo Portfolio and BitGo Tax, the company also manages activities across wallets, exchanges and service providers. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions, and supports over 250 coins and tokens. BitGo’s customer base includes the world's largest cryptocurrency exchanges and spans more than 50 countries, including qualified custodial entities in Switzerland and Germany. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.

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