The Office Manager directs the daily work activities and staff engaged in office operations, including communications, front desk management, copy services, mail and courier services, records retention, and general administrative support. This role ensures the efficient functioning of the office environment, maintains high service standards, and supports business operations through effective coordination of people and resources.
This is an in-office position located at 110 E 42nd St, 10th Floor, New York, NY
What You’ll Do
- Manage front desk operations and supervise receptionist staff to ensure a professional, responsive, and welcoming environment.
- Coordinate and maintain office space to ensure cleanliness, organization, and overall workplace functionality.
- Direct work activities related to office communications, copy services, mail distribution, courier services, and records retention.
- Assign work to administrative staff, determine scheduling, and monitor and review staff performance.
- Develop and supervise programs to maximize utilization of office services, systems, and equipment.
- Review mailroom operations and organize courier/mail runs to ensure efficient pickup and delivery of company mail.
- Maintain liaison with postal authorities and courier service contractors.
- Oversee the records retention program, including maintenance, retrieval, and archival storage of company files and records.
- Establish and maintain procedures for records retention schedules and logs.
- Coordinate company communication systems, including telephones, fax machines, and related equipment.
- Supervise copy services, including evaluating requirements, equipment capabilities, utilization, and placement.
- Implement and enforce office procedures and operational standards.
- Serve as liaison with sub-tenants, providing billing support and other assistance as directed.
- Act as primary point of contact with building management for maintenance, facilities coordination, and operational needs.
- Manage vendor relationships, including placing orders for office supplies and ensuring appropriate inventory levels.
- Investigate and negotiate contracts to secure cost-effective pricing for office supplies and services.
What You’ll Bring
- 5+ years of administrative experience
- Supervisory experience preferred
- High School diploma or equivalent
- Broad office services experience, including knowledge of equipment capabilities, operating procedures, and office practices.
- Demonstrated ability to design, develop, and execute complex projects within a functional area.
- Strong ability to establish and maintain effective working relationships across management levels, functional groups, and business units.
- Skilled at influencing others, gaining alignment in sensitive situations, and preserving professional relationships.
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
