Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
JOB DESCRIPTION:
SUMMARY OF POSITION
Assists with overseeing clerical tasks such as work processing, scheduling, report preparation, and other services. Monitors the performance of Office Professionals. Manages the inventory, purchasing, maintenance, and repair of office supplies and equipment including escorting vendors. Assists with development of processes and procedures that ensure the efficient and cost-effective running of the office. Makes recommendations to management regarding staffing issues and procedural changes. Ensures that day-to-day operations align with organizational objectives. Collects, fills, and organizes office documents, records and forms. Completes daily deposits, balancing, office collection & petty cash funds.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Assists with overseeing clerical tasks such as work processing, scheduling, report preparation, and other services.
- Ensures clients are greeted promptly and appropriately, scheduling and statuses of clinical staff appointments are complete
- Obtains and updates client data, and collects co-pays in accordance with processes and procedures as needed.
- Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time.
- Manages the inventory, purchasing, maintenance, and repair of office supplies and equipment including escorting vendors. Ensures that office supplies are available and requisition forms are completed.
- Completes daily deposits, balancing, office collection & petty cash funds.
- Develops processes and procedures in collaboration with management that ensure the efficient and cost-effective running of the office.
- Makes recommendations to management regarding staffing issues and procedural changes.
- Ensures that Office Professionals have completed annual training. Provides proper feedback and coaching.
KNOWLEDGE, SKILLS & ABILITIES
- Effectively communicate via written, verbal, in person and virtual methods.
- Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
- Organizational skills- Possess skills to file, store and source crucial and confidential information of the client record.
- Strategic scheduling skills- Knowledge of Avatar preferred.
QUALIFICATIONS
Education Level
High School Diploma or GED required.
Years of Experience
Three to five years administrative experience preferred.
One to three years of supervisory experience preferred.
Required Certification/Licensure
N/A
PHYSICAL REQUIREMENTS
Task - Percentage of Time/Frequency
Standing - 20%
Sitting - 80%
Squatting - occasional
Driving - occasional
Kneeling - occasional
Lifting - occasional
Bending - occasional
Time Type:
Full timePay Range:
$16.50--$23.10Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
Employee Resource Groups
Continuing education opportunities
Employee Assistance Program
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.
Skills Required
- High School Diploma or GED
- Three to five years administrative experience
- One to three years supervisory experience
- Effective written, verbal, in-person and virtual communication skills
- Basic computer literacy
- Knowledge of Excel, Outlook, Zoom, and Skype
- Organizational skills to file, store, and manage confidential client records
- Strategic scheduling skills
- Knowledge of Avatar scheduling system
- Ability to complete daily deposits, balance collections, and manage petty cash
What We Do
Centerstone is a not-for-profit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.
