Office Assistant

Bounce is building cloud storage for the physical world, starting with the largest global luggage storage network in existence. Bounce’s marketplace connects travelers with 30,000+ small business locations worldwide for hyper-local short term baggage storage. With more locations globally than Burger King, and more locations in New York City than Starbucks, Bounce has served 3M+ users and stored 10M+ bags, and paid over $10M to small business partners in 2024 alone.

To achieve this, Bounce is a fast-paced and scrappy team. We believe that experimentation fuels innovation, so we move quickly, testing new ideas and adapting in real time. If you’re ready to make an impact in a high-energy, close-knit, and collaborative environment - Bounce is the place where you can move fast, think big, and shape the future of travel. Join us as we make the world a lighter, more accessible place! Bounce has been named the Inc5000’s fastest-growing travel company in the USA in 2024 and is proudly backed by leading Silicon Valley investors, including Andreessen Horowitz, General Catalyst, and Sapphire. (Learn more about Bounce's Series B HERE and also learn about our Japan Expansion HERE)

The Office Assistant at Bounce is a pivotal role that ensures the smooth and efficient functioning of the office, serving as the primary point of contact for clients, colleagues, and stakeholders. You will contribute to enhancing daily operations, managing resources, supporting people processes, and fostering a collaborative and engaging team environment. From handling office supplies to organising social events, this role combines operational expertise with a strong service mindset to create an exceptional work experience.

• Ensure the Bounce office is fully operational and processes are running smoothly at all times.

• Represent Bounce as the main point of contact for clients and colleagues in the office.

• Improve day-to-day operations for our fast-growing team.

• Serve as the primary point of contact for suppliers, visitors, and team members.

• Manage communication between the office and local stakeholders, such as landlords, office vendors, or service providers, to resolve issues like cleaning deficiencies or malfunctioning equipment.

• Handle contracts and negotiate prices with office vendors and service providers.

• Organise necessary orders for office supplies and equipment, and manage inventories.

• Support the People team in creating an exceptional work experience, including assisting with onboarding, offboarding, and other people-related processes.

• Plan and organise social events, such as parties, celebrations, and team trips, fostering team connection.

• Relevant experience in office management, administrative roles, and/or events management.

• Exceptional organisational and multitasking skills.

• Independent, structured, and proactive, with strong initiative.

• You demonstrate integrity, responsibility, accountability, self-awareness, empathy, and a solution-oriented mindset.

• Fast learner who pushes boundaries by taking the lead in implementing new initiatives.

• Strong communication skills in both English and Portuguese, written and spoken.

• You have a service-oriented mindset, focusing on providing solutions and addressing challenges.

• You have a passion for and knowledge of entrepreneurial communities, technology, and networking.