The Role
Provides administrative support to the Branch Manager by managing calendars, meetings, correspondence, files, reports, travel arrangements, and expenses. Assists with customs compliance, documentation, regulatory communications, and issue resolution. Supports client and vendor relationships, including interactions with government agencies, port authorities, and logistics partners, while addressing client concerns and maintaining efficient branch operations.
Summary Generated by Built In
Job Summary:
We are seeking a highly organized and detail-oriented Office Assistant to provide comprehensive administrative support to our Branch Manager and contribute to the smooth and efficient operation of our logistics branch. In this role, you will be directly supporting the Branch Manager in various administrative tasks, contributing to customs compliance, client communication, and overall team efficiency. You will be an integral part of our team, contributing to a positive and productive work environment.
Responsibilities:
- Provide comprehensive administrative support by managing the Branch Manager’s calendar, coordinating meetings, handling correspondence, and maintaining filing systems.
- Prepare documents and reports, including presentations, travel arrangements, and expense tracking, ensuring efficient office operations.
- Assist with customs compliance by organizing documentation, liaising with customs authorities, and staying updated on regulatory requirements.
- Support resolution of customs-related issues, helping prevent delays and ensuring smooth logistics operations.
- Aid in client and vendor relationship management, including communications with government agencies, port authorities, and logistics partners.
- Help address client concerns and escalations, ensuring prompt follow-up and maintaining high satisfaction levels.
Requirements
- High school diploma or equivalent required; Associate's degree preferred.
- Proven experience as an office assistant or in a similar administrative role.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to maintain confidentiality.
- Experience in the logistics industry or familiarity with customs procedures is a plus.
- Ability to learn new software and systems quickly.
Skills Required
- High school diploma or equivalent
- Associate's degree
- Proven experience as an office assistant or in a similar administrative role
- Excellent organizational and time-management skills
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to maintain confidentiality
- Experience in the logistics industry or familiarity with customs procedures
- Ability to learn new software and systems quickly
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The Company
What We Do
Cynosure Corporate Solutions is a human capital services company focused on helping clients align their people strategy with business goals. Its offerings include executive search, recruitment, training, temporary staffing, statutory compliance, and other HR-aligned services. The company says it works to understand client objectives and connect human-resource planning with those objectives, supporting organizations’ workforce needs through tailored talent and employment solutions.
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