Company Name: tastytrade/IG North America
Role: Office Administrator
Location: Chicago, IL (5 days in office)
We are seeking a detail-oriented and proactive Office Administrator to oversee daily office operations, manage vendor relationships, and ensure a welcoming and well-maintained workplace environment. This role is essential to keeping our office running smoothly and supporting our team's day-to-day needs.
What You’ll Do:
Daily Office Operations
- Perform opening duties including stocking snacks and beverages, brewing coffee, monitoring cold brew keg levels and creamers, replenishing cups and lids, managing dishwasher operations, and setting up lunch buffet service
- Execute closing duties by maintaining kitchen cleanliness, restocking supplies as needed, and preparing for the next business day
- Manage mail distribution twice daily and coordinate outgoing shipments via USPS, FedEx, and UPS
- Maintain organized and well-stocked office supply closet
Visitor & Access Management
- Register and manage all incoming guests through the Angus CBRE portal
- Greet visitors professionally and offer refreshments upon arrival
- Notify appropriate staff members of guest arrivals
- Maintain and update records of individuals banned from the building, communicating changes to security and building management
- Coordinate key card access through IT department and security, including activation of new badges for the 6th floor and deactivation for departing employees
- Update Building Badge Access Tracker and Leaver Checklist spreadsheets to track new badges and badge access removal
Facilities & Vendor Coordination
- Submit and manage building requests through the Angus CBRE system for janitorial and engineering needs
- Ensure all vendors have valid Certificates of Insurance (COI) and complete onboarding through the Aravo system
- Communicate appropriate building-related announcements to the DL IG NA mailing list and Slack/Teams channels when needed
Food Service Management
- Assist with or independently manage daily lunch delivery and setup (approximately 11 AM)
- Communicate dietary restriction-friendly menu options to relevant staff members
- Monitor lunch service throughout the day
- Complete lunch cleanup after 2 PM, including waste disposal, food storage, and dishwasher operation
- Update lunch leftovers tracker to inform future ordering quantities
- Order lunch for the office when needed
- Place weekly orders for coffee (Big Shoulders Nitro cold brew kegs and whole bean coffee)
- Coordinate weekly Instacart orders for Costco items
- Manage Canteen orders for snacks, drinks, and disposable serve ware
- Order office supplies through Amazon as needed
Special Projects & Events
- Assist with maintaining inventory of company swag
- Update and manage the Threadless/fan shop store for viewers
- Plan and execute company events and employee engagement initiatives as requested
- Assist with coordinating board meetings including security registration, room setup, catering arrangements (donuts/coffee and lunch), and booking car service through Black Car Transportation when required
- Assist with monthly corporate parking account and daily parking users account management through Metropolis and resolve parking issues on behalf of employees
- Occasionally respond to Executive Leadership/C-suite or their EA’s requests as needed
Who You Are:
- Comfortable being in office 5 days a week
- Strong organizational skills with excellent attention to detail
- Ability to manage multiple priorities and tasks simultaneously
- Professional demeanor with strong interpersonal and communication skills
- Experience with vendor management and facilities coordination
- Comfortable working independently and as part of a team
- Flexibility to adapt to changing daily needs
- Proficiency in Microsoft Outlook/Teams, Concur and Slack
- Proficiency with office management systems and portals a plus (CBRE Angus, Aravo, etc.)
- Performance Bonuses
- Stock Purchase Options
- Medical/Vision/Dental Benefits
- 401k Plan
- 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
- 10 Paid Sick Days
- Gym Membership Reimbursement
- Commuter Benefits
- Pet Insurance
- Wellness & Mental Health Programs
- Charitable Donation Matching
- Two Paid Volunteer Days Off
- Daily catered lunch when in the office
- Full kitchen with snacks and beverages
- In-building gym
- Shuttle to/from Metra
IG North America is home to tastytrade, tastylive, and tastyfx—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof.
From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US.
We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here.
Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.
tastytrade | tastylive | tastyfx
1330 W Fulton Market, Chicago, IL 60607
*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Skills Required
- Comfortable working in the office five days per week
- Strong organizational skills and excellent attention to detail
- Ability to manage multiple priorities and tasks simultaneously
- Professional demeanor with strong interpersonal and communication skills
- Experience with vendor management and facilities coordination
- Ability to work independently and as part of a team
- Flexibility to adapt to changing daily needs
- Proficiency with Microsoft Outlook, Microsoft Teams, Concur, and Slack
- Proficiency with office management systems and portals such as CBRE Angus and Aravo
What the Team is Saying
tastytrade/ tastylive/ tastyfx/ tastycrypto Compensation & Benefits Highlights
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Leave & Time Off Breadth — Public job postings consistently specify 20 paid vacation days, an additional paid day during the birthday month, 10 paid sick days, and paid market holidays. This clarity and breadth across multiple postings indicate generous time-off provisions are part of the standard package.
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Healthcare Strength — Company materials and current listings advertise a choice of three medical plans with dental and vision, alongside disability coverage and mental-health programs. This combination signals comprehensive core health coverage rather than a bare-minimum offering.
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Wellbeing & Lifestyle Benefits — Materials highlight daily catered lunch when in office, an onsite gym plus gym reimbursement, commuter benefits with a Metra shuttle, pet insurance, wellness programs, charitable matching, and paid volunteer days. These amenities meaningfully expand total rewards beyond base pay and core insurance.
tastytrade/ tastylive/ tastyfx/ tastycrypto Insights
What We Do
IG North America is home to tastytrade, tastylive, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a global fintech leader with 50+ years of experience. From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance. We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users.
Why Work With Us
Success at tastytrade begins and ends with our people. If you’re looking for a collaborative and innovative team, we are the place for you!
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tastytrade/ tastylive/ tastyfx/ tastycrypto Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are located in the West Loop of Chicago with most teams working hybrid, though some employees enjoy coming in 5 days a week. We thrive off of our culture, and there is no better way to build that than to be in-person collaborating with peers!
