Jobs at tastytrade/ tastylive/ tastyfx/ tastycrypto

Leads operational excellence across tooling, cost-to-serve modeling, KPI reporting, process redesign, and cross-functional execution. Partners with Engineering, Data, Finance, and operational leaders to improve efficiency, reduce costs, implement automation, establish performance reviews, support launches, and inform strategic decisions. The role also contributes to company planning, market evaluation, partnerships, and M&A diligence.

The Payroll Coordinator supports accurate and timely payroll processing using Paylocity. Responsibilities include verifying timekeeping data, processing payroll changes and deductions, reconciling payroll reports, resolving discrepancies, maintaining confidential records, supporting payroll taxes, year-end W-2 processing, audits, compliance, employee inquiries, system testing, and process improvements.

Manage daily office operations, including supplies, mail, visitors, food service, access badges, facilities requests, vendors, and building services. Coordinate shipments, lunch and coffee orders, office events, board meetings, parking accounts, and executive requests. Maintain office records, trackers, inventory, and communications while ensuring a professional, organized, and welcoming workplace. The role requires five days per week onsite in Chicago and strong organization, communication, multitasking, and vendor coordination skills.

Create motion graphics and visual designs for digital, social, video, and brand marketing campaigns. Translate creative briefs into style frames, storyboards, animations, and final executions. Manage the full production pipeline, including asset preparation, compositing, rendering, optimization, and delivery. Build motion systems, incorporate generative AI tools, collaborate with creative teams, and maintain brand consistency across multiple formats while managing competing projects.

Leads a team of data analysts while delivering business intelligence insights across Marketing, Product, Operations, and Finance. Owns the Tableau environment, including governance, permissions, licensing, data quality, and platform capabilities. Develops dashboards, KPI frameworks, and analytics roadmaps; oversees marketing attribution and campaign measurement; partners with Data Engineering on data availability; and drives stakeholder adoption of analytics products.

Plans, launches, traffics, and reports on paid media campaigns across the full campaign lifecycle. Coordinates creative, performance, and external agency partners; manages DV360, CM360, and Floodlight setup; writes paid search copy; maintains campaign timelines and logistics; and uses AI tools to improve efficiency.

Own product marketing and go-to-market communications for futures and options trading products. Responsibilities include driving always-on adoption campaigns, coordinating feature-release plans with Product, targeting underused features, segmenting customers, reporting adoption KPIs, and maintaining messaging for Sales, Support, and Content. The role requires product marketing experience, strong data fluency, cross-functional collaboration, and familiarity with derivatives trading.

Build and maintain Ruby-based services and customer-facing trading applications within a distributed architecture. Design reliable, low-latency systems; troubleshoot production issues; write comprehensive tests; contribute to peer reviews; perform light infrastructure work; and translate technical requirements into production-quality code. Engineers work across Ruby, Java, and JavaScript, collaborate on greenfield and existing systems, and provide guidance to junior teammates while developing ownership of the platform.

Build fault-tolerant, self-healing infrastructure and internal tooling for a brokerage platform. Expand observability using Prometheus, Honeycomb, OpenTelemetry, and Grafana; scale HashiCorp Nomad services through capacity planning and load testing; establish SLOs, error budgets, and alerting; analyze Linux and networking performance; support production on-call operations; and mentor engineers in site reliability practices.

Own and improve the production Linux infrastructure, including performance tuning, incident response, configuration management, container orchestration, networking, proxies, virtualization, secrets, observability, and data services. Build automation in Bash and Python, maintain infrastructure code through Git and peer review, troubleshoot complex system issues, write postmortems and runbooks, and support scalable, reliable systems in a regulated fintech environment.

Processes brokerage account transfers, ACATs, wires, checks, ACH disbursements, IRA distributions, and rollovers. Resolves complex funding issues, coordinates with clearing firms, supports customers and frontline teams, and ensures AML and regulatory compliance. The role also mentors banking support specialists, documents transactions, identifies fraud indicators, reconciles discrepancies, and contributes to process improvements and banking-system testing.

Support the firm’s compliance program for retail forex operations by monitoring CFTC and NFA requirements, advising business partners, maintaining registrations and licensing, supporting regulatory examinations, reviewing communications, delivering training, supervising AML/KYC due diligence, monitoring suspicious activity, preparing SAR filings, and overseeing customer complaint handling.

Own employee experience programs across the employee lifecycle, including engagement surveys, survey analysis, action planning, dashboards, onboarding, succession planning, manager training, and exit feedback. Manage people programs, vendors, budgets, timelines, and impact measurement while advising leaders on engagement, culture, talent, and employee development. Present insights to senior leaders and partner with HRBPs, Talent Management, Talent Acquisition, communications, and global stakeholders.

Design, build, operate, and own backend systems supporting order handling, ledgers, and settlement. Partner with product and cross-functional teams to scope and deliver features, provide technical leadership and mentorship, conduct high-quality code reviews, establish engineering standards, troubleshoot production issues, evaluate technologies, and participate in on-call operations.

Provide high-volume inbound phone, chat, and email support to retail brokerage customers. Assist with complex options and futures order execution, explain trading platform functionality, analyze customer positions, discuss strategy advantages and disadvantages, and identify timely solutions for self-directed investors. The role requires strong knowledge of brokerage services, options, futures, margin accounts, Regulation T, and portfolio margin, along with FINRA securities licenses and in-office availability.

Own the infrastructure and DevOps product roadmap, including AWS cloud infrastructure, CI/CD, and infrastructure-as-code. Partner with engineering, security, compliance, and leadership to prioritize platform improvements, evaluate tooling and vendors, improve deployment workflows, and measure reliability, incident frequency, recovery time, cost, and engineering velocity. The role requires strong technical depth, product management experience, and comfort operating in a regulated fintech environment.