While this is a remote position, candidates near Detroit are encouraged to apply.
Responsibilities:
- Provide exceptional service to key regional stakeholders, building trust in our ability to help them solve problems and meet their goals.
- Present to National, Regional and Dealership meetings on Best Practices, Industry Trends and Dealer.com solutions both in-person and via webinar.
- Identify potential OEM program escalations. Work quickly to find appropriate solutions, bringing together any necessary resources to resolve issues to the OEM stakeholder's satisfaction in a timely manner.
- Monitor DDC customer service performance metrics, present service reviews to clients and collaborate with internal and external stakeholders on improvement opportunities.
- Develop content including Need to Know Newsletters, Webinars, QBRs, Solution Presentations and other communications that show that we are thought and industry leaders. Leverage industry and market data with news and updates about our own capabilities and performance highlights.
- Be the primary point of contact for key OEM Regional stakeholders and engage in daily communication to build and maintain an effective relationship.
- Work with Account Directors and Media Sales Directors to deliver company revenue targets through regional engagement.
- Spread awareness and generate interest in current National, Regional and Dealership level initiatives and opportunities.
- Leverage solutions that include subscription products and services, advertising and Tier 2 advertising initiatives.
- Develop and deliver performance analysis reporting and case studies that illustrate best practices and create opportunities to leverage our solutions.
- Travel up to 50% of the time.
Minimum Qualifications:
- Bachelor's degree in a related discipline and 4 years experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years experience; a Ph.D. and up to 1 year of experience; or 8 years experience in a related field
- Position requires travel (50%), work extended hours and occasional off-hour schedules in order to ensure that program level initiatives and efforts meet client expectations.
- Experience with enterprise client programs, OEMs or auto dealerships is expected.
- Strong technical knowledge and competency with Digital Marketing tools and solutions
- Excellent phone, written and oral communication skills
- Polished presentation skills required
- Computer proficiency in Microsoft Office - Excel, PowerPoint, Copilot
- Familiarity with Copilot or similar AI tools.
- Must have the ability to work effectively in a multi-disciplinary team across organizations
Preferred Qualifications
- Master 's degree in a related field is strongly preferred
USD 67,100.00 - 100,700.00 per year
Compensation:
Compensation includes a base salary of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Application Deadline: 01/20/2026
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What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.
Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.
As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.
Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
