Job Description:
POSITION SUMMARY
The OCS Specialist maximizes and supports the use of the OCS for organ retrieval and transport prior to, during and after transplantation.
RESPONSIBILITIES
This position is responsible for, but not limited to, the following:
Completion of rigorous hands-on training and OCS certification across all organ platforms at
TransMedics’ training facility in Andover, MA.
Apply OCS knowledge during organ retrieval, preservation, transport, and assessment according
to TransMedics protocols and policies.
When not on OCS call days, perform assigned tasks during standard working hours, either
remotely from home or as assigned, including but not limited to:
Managing inventory & shipments on a weekly basis
Assist with Lab Trainings
Participate in R&D activities in lab
Assist with establishing launch points
Participate in medical and scientific conferences and meetings (inside or outside the US)
Communicate regularly with Organ Management Phone Support to relay real time updates while
supporting ongoing OCS cases
Regularly communicate OCS utilization activities and users’ feedback
Annual recertification on all organ platforms
Timely submission of post case documentation and preparation/presentation of case reviews
(with support and review of senior colleague) following the use of the OCS
Provide customer support as needed (e.g. hospital in-services & refresher training)
Perform other TransMedics tasks and duties as assigned/required.
MANAGEMENT RESPONSIBILITIES
This position manages the following positions on a daily basis.
This position will not have management responsibilities.
PHYSICAL ATTRIBUTES
Must be able to lift 75lbs up and down stairs.
Must be fully vaccinated (and boosted, when eligible) against respiratory viruses including but not limited to Influenza and COVID-19. The Company provides legally required accommodations to this requirement where an accommodation can be provided without posing an undue burden to the Company. However, given that the vaccination requirement is often a condition to our work at hospitals, and being on-site at hospitals is an essential function of the position of an OCS Specialist, there are limits on our ability to provide accommodations that do not pose an undue burden to the Company.
Ability to work on call 24 hours per day, 7 days per week, for 15 days per month (including holidays/weekends)
Ability to fly domestically to clinical sites within and outside of home regions to perform OCS support as assigned.
MINIMUM QUALIFICATIONS
BSN or BS degree in combination with equivalent medical experience, with 2+ years’ experience in ICU, ECMO, Cath Lab, OR, Transplant, and ED.
PREFERRED QUALIFICATIONS
Proficiency with Microsoft Office Suite and virtual meeting platforms
Highly flexible and willing to support sites as needed within and across regions
Detail oriented with strong organizational skills
Strong problem-solving skills
Outstanding interpersonal and communication skills; able to work collaboratively and build
rapport with internal and external contacts
Excellent customer interaction skills
Works calmly and professionally under pressure
Enthusiastically works in a fast-paced environment while managing multiple tasks
TransMedics is committed to equitable and transparent compensation. The expected base salary range for this role is $100,900 -125,900 which represents the company’s current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.
Employee Benefit:
TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.
Skills Required
- BSN or bachelor's degree combined with equivalent medical experience
- At least 2 years of experience in ICU, ECMO, Cath Lab, operating room, transplant, or emergency department settings
- Ability to complete hands-on OCS training and certification across all organ platforms
- Ability to lift 75 pounds up and down stairs
- Fully vaccinated against respiratory viruses, including influenza and COVID-19, subject to legally required accommodations
- Ability to work on call 24 hours per day, 7 days per week, for 15 days per month, including weekends and holidays
- Ability to fly domestically to clinical sites within and outside the home region
- Proficiency with Microsoft Office Suite and virtual meeting platforms
- Flexibility to support sites across regions
- Strong organizational, problem-solving, interpersonal, communication, and customer interaction skills
What We Do
TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, and clinical care. With more than 25 years of commitment to excellence and innovation, TransMedics is at the forefront of advancing the field of organ transplantation. Our innovative Organ Care System (OCS™) technology is the only FDA-approved technology for lung, heart and liver transplant indications in the U.S., enabling the optimization and assessment of donor organs outside the human body and replacing a decades-old outdated standard of care: static cold storage (ice). Combined with our National OCS Program (NOP), a nationwide team of clinical experts, 24/7 logistics support, and the first-of-its-kind dedicated air & ground transport logistics network, we are enabling transplant centers to expand their search criteria for viable organ donors and grow overall transplant volumes in the U.S.
