Observability Platform Engineer (Elastic)

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
13K-13K Annually
Mid level
eCommerce • Fintech • Information Technology • Software
The Role
Design, extend, and operate an Elastic-based observability platform for logs, metrics, traces, dashboards, and alerting. Build dashboards, instrumentation standards, telemetry pipelines, and runbooks; enable proactive monitoring, incident response, and cross-team onboarding to improve reliability and performance.
Summary Generated by Built In

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyperconnected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Join us as an Observability Platform Engineer and help shape a modern telemetry platform powered by Elastic. You'll design and enhance solutions for logs, metrics, traces, dashboards, and alerting, enabling Operations and Product teams to gain actionable insights. This role offers the opportunity to improve reliability, performance, and user experience across infrastructure and applications while collaborating with diverse technical teams to build scalable, reusable observability capabilities.

Location: 3 times per week in Katowice office

Responsibilities
  • Evolving the Elastic-based observability platform to deliver reliable telemetry across products and operations. 
  • Implementing end-to-end visibility across logs, metrics, traces, events, and application performance. 
  • Creating dashboards, visualizations, and alerting solutions for infrastructure, cloud services, and business-critical applications. 
  • Partnering with engineering teams to establishing instrumentation standards and strengthening application observability. 
  • Enabling proactive service monitoring through performance analysis, dependency mapping, and error trend identification. 
  • Supporting incident response by providing operational insights, anomaly detection, and root-cause analysis capabilities. 
  • Optimizing telemetry pipelines through data onboarding, parsing, enrichment, retention, and quality controls. 
  • Defining observability standards, reusable templates, and monitoring best practices across environments. 
  • Driving adoption by documenting platform capabilities, onboarding processes, dashboards, and operational runbooks.
Qualifications

Essential

  • Experience with observability, monitoring, telemetry, or platform engineering in production environments. 
  • Strong knowledge of logs, metrics, traces, alerting, dashboards, and service health monitoring.
  • Hands-on experience with Elastic Stack (Elasticsearch, Kibana, Elastic Agent, Logstash, Beats, Elastic APM).

  • Experience working with cloud, infrastructure, containerized, or distributed application environments.

  • Ability to work closely with Operations, DevOps, and Engineering teams to deliver observability solutions.

  • Experience with scripting, automation, or Infrastructure as Code (e.g., Python, PowerShell, Bash, Terraform, Ansible).

  • Strong communication skills with the ability to explain technical concepts and operational insights clearly. 

  • Business-fluent English, both written and spoken.

 

Desired

  • Experience with OpenTelemetry, distributed tracing, service maps, SLOs, SLIs, or error-budget frameworks. 

  • Experience with Kubernetes, Azure, Linux, networking, databases, and application runtime platforms. 

  • Knowledge of DevOps practices, CI/CD pipelines,

 

Pay Transparency Statement
The monthly base salary range for this position starts from 13,000.00 PLN gross. 
Actual compensation will depend on factors such as qualifications, skills, competencies, geographic location, and relevant experience. Certain roles may include additional components beyond base salary, such as incentive opportunities or other forms of variable compensation. Details of any such components will be discussed during the interview process and will be governed by the applicable plan documents.

 

#LI-PM1 #LI-Hybrid

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation  The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations


Skills Required

  • Experience with observability, monitoring, telemetry, or platform engineering in production environments.
  • Strong knowledge of logs, metrics, traces, alerting, dashboards, and service health monitoring.
  • Hands-on experience with Elastic Stack (Elasticsearch, Kibana, Elastic Agent, Logstash, Beats, Elastic APM).
  • Experience working with cloud, infrastructure, containerized, or distributed application environments.
  • Ability to work closely with Operations, DevOps, and Engineering teams to deliver observability solutions.
  • Experience with scripting, automation, or Infrastructure as Code (e.g., Python, PowerShell, Bash, Terraform, Ansible).
  • Strong communication skills with the ability to explain technical concepts and operational insights clearly.
  • Business-fluent English, both written and spoken.
  • Work on-site in Katowice office three times per week (hybrid).
  • Experience with OpenTelemetry, distributed tracing, service maps, SLOs, SLIs, or error-budget frameworks.
  • Experience with Kubernetes, Azure, Linux, networking, databases, and application runtime platforms.
  • Knowledge of DevOps practices and CI/CD pipelines.

Diebold Nixdorf Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diebold Nixdorf and has not been reviewed or approved by Diebold Nixdorf.

  • Healthcare Strength Feedback suggests core coverage includes medical, dental, vision, HSA/FSA options and mental-health support as part of a comprehensive package. Life and disability insurance are also included.
  • Leave & Time Off Breadth Feedback suggests access to PTO, paid holidays, and sick time, along with parental/family leave. Adoption assistance is also noted among leave-related supports.
  • Wellbeing & Lifestyle Benefits Feedback suggests certain roles include practical perks like a company vehicle, alongside programs such as tuition reimbursement and employee assistance. Wellness initiatives and some flexible work options are part of the overall package.

Diebold Nixdorf Insights

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The Company
HQ: Hudson, OH
16,325 Employees

What We Do

Consumer behavior is changing rapidly; people are empowered, connected and expect an unprecedented level of service and convenience. Simultaneously, the financial and retail industries we operate in are converging as mobile, contactless tech, smart data and advanced analytics blur the lines. The world is “always on” – it’s a digital era that requires us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 22,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation

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