Company Overview:
Netpoleon Group is a Value-Added Distributor (VAD) of network security solutions headquartered in Singapore, with a strong presence across the APAC region including Australia, Indonesia, and several other countries. Since its founding in 2000, Netpoleon has grown into a regional leader in Southeast Asia’s cybersecurity industry by continuously adapting to the evolving IT landscape.
The company partners with leading technology vendors and channel partners to deliver end-to-end cybersecurity services, particularly in critical sectors such as finance, telecommunications, and the public sector. In 2017, Netpoleon entered a new growth phase through an equity partnership with Japan’s Macnica Networks Corporation, further expanding its global reach and positioning it as a trusted partner for vendors, resellers, and customers.
Job Descriptions:
- Install, configure, and test systems or software in line with project requirements and technical specifications.
- Provide technical support during implementation, maintenance, and post-deployment phases, ensuring smooth system integration with existing infrastructure.
- Troubleshoot and resolve client issues, both remotely and on-site, serving as a key point of contact for escalated technical problems.
- Collaborate with internal teams to address complex issues and ensure timely resolution aligned with client expectations.
- Guide clients through troubleshooting steps, and deliver knowledge-sharing sessions to end-users and IT teams.
- Develop and maintain comprehensive documentation, including installation manuals, troubleshooting guides, incident reports, and knowledge base articles.
- Prepare regular progress and incident reports for stakeholders.
- Obtain and maintain relevant technical certifications for distributed products.
Requirements:
- Bachelor’s degree in Cybersecurity, Electrical Engineering, Computer Science, or related field.
- 3–7 years of experience in cybersecurity, with at least 2 years in OT/ICS environments.
- Strong knowledge of ICS/SCADA protocols (Modbus, DNP3, OPC, Profibus, etc.).
- Experience with industrial control systems (PLC, RTU, HMI, DCS).
- Familiarity with security technologies: firewalls, SIEM, endpoint protection, network monitoring tools.
- Hands-on experience with tools like Wireshark, Nessus, Metasploit, etc.
- Knowledge of cybersecurity frameworks (NIST CSF, ISA/IEC 62443, ISO 27001).
- Have an experience for OT/Automation products such as Yokogawa, Schneider, Honeywell etc
What We Do
Emancipation from network and security fears –NSPH architects a complete innovative network and security solution that will liberate your systems from network challenges and future vulnerability. NSPH established in Year 2002. It is now a leading regional VAD (Value-Added Distributor) in the area of IT Network and Security. Our headquarters is located in Singapore and we have offices in various countries such as Australia, India, Indonesia, Cambodia, Malaysia, Myanmar, Philippines, Thailand and Vietnam. Partnering with major leading technology vendors, we aim to offer the best of breed products and solutions to our channel partners. We are dedicated to provide reliable and efficient support services such as market development, product expertise, technology evaluation, logistic management, post sales implementation and maintenance engineering services. This will empower our channel partners to compete effectively in winning businesses. Understanding network and security technologies as well as their evolution, we are also constantly source for emerging products and solutions to address new business opportunities for channel partners.
