NISSC 3 Systems Support Specialist II

Posted 9 Days Ago
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Offutt Air Force Base, NE, USA
In-Office
82K-137K Annually
Mid level
Aerospace • Information Technology • Professional Services • Defense
The Role
Provides onsite and on-call system administration, troubleshooting, maintenance, incident response, user support, backup and restoration, and basic database support for mission systems at Offutt Air Force Base. Maintains system availability, data integrity, operational documentation, compliance records, and performance reporting in a TS/SCI environment.
Summary Generated by Built In
Overview

AMERICAN SYSTEMS is seeking out next Systems Support Specialist II !!!


AMERICAN SYSTEMS is seeking Systems Support Specialist II personnel to support the NISSC 3 program at Offutt Air Force Base, Nebraska. These positions deliver technical and operational support for multiple mission systems by providing onsite and oncall coverage for system administration, troubleshooting, maintenance, and user support in a TS/SCI environment. The Systems Support Specialists will help ensure system availability, data integrity, and highquality process and incident documentation.

Responsibilities
  • Provide onsite and on call system administration and operational support for multiple mission systems at Offutt AFB.
  • Troubleshoot and resolve hardware, software, network, and system performance issues affecting mission operations.
  • Conduct preventive and corrective maintenance, including applying patches, updates, configuration changes, and performance tuning.
  • Provide responsive user support and training for system access, basic operations, and issue resolution.
  • Collect, maintain, and update operational logs, incident and deficiency reports, and checklists in accordance with program and security standards.
  • Perform incident response, including initial triage, escalation, coordination with highertier support, and closure documentation.
  • Execute backup and restore operations to ensure data integrity, availability, and continuity of operations.
  • Support system administration and basic database support tasks as needed to maintain operational environments.
  • Oversee procedural compliance and ensure all records, logs, and reports meet required operational, security, and audit standards.
  • Act as a technical resource for performance optimization, data integrity, role continuity, and support of management status reporting.
Qualifications
    • 4–6 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, mission critical (DoW or similar) environments.
    • Expertise in system administration and troubleshooting for multiple mission systems.
    • Strong skills in preventive and corrective maintenance to ensure system availability and operational readiness.
    • Experience providing responsive user support and training.
    • Proficiency in managing process documentation, incident response, and operational logs to maintain data integrity.
    • Ability to act as a technical resource for performance optimization and to oversee compliance with procedural and documentation standards.
    • Bachelor’s degree in information technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field,
    • OR Equivalent DoW/Military training in systems administration, network operations, or a related technical discipline.
    • Minimum: Active TS/SCI clearance required to start.
    • Holds a DoW 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred: Cloud+ / GSEC / Security+ / SSCP

Notice of Anticipated Employment OpportunitiesThese positions are being posted in anticipation of future employment opportunities, which may become available beginning around June 2026. Actual hiring and start dates will depend on contract award, organizational needs and other factors. Candidates may be considered for these or similar positions as opportunities arise.



Pay Transparency StatementAMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $82,100.00/Yr. - USD $137,000.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO StatementEEO Race/Sex/Disability Status/Veteran Status

Skills Required

  • 4-6 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, mission-critical environments
  • Expertise in system administration and troubleshooting for multiple mission systems
  • Experience with preventive and corrective maintenance for system availability and operational readiness
  • Experience providing user support and training
  • Proficiency in process documentation, incident response, and operational logs
  • Ability to support performance optimization and compliance with procedural and documentation standards
  • Bachelor's degree in information technology, cybersecurity, computer science, information systems, data science, software engineering, or a related field
  • Equivalent DoD or military training in systems administration, network operations, or a related technical discipline may substitute for the degree
  • Active TS/SCI clearance required to start
  • DoD 8140 qualifying certification, such as Cloud+, GSEC, Security+, SSCP, or equivalent
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The Company
2,235 Employees
Year Founded: 1975

What We Do

AMERICAN SYSTEMS is an employee-owned government services contractor that delivers professional, technical, information technology, engineering, analysis, testing, evaluation, and training solutions for complex national-priority programs. Based in McLean, Virginia, the company supports federal customers—particularly defense and other Department of Defense missions—with mission-essential and information engineering, digital engineering, systems integration, cybersecurity, cloud, data, and lifecycle IT services across critical public-sector environments.

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