New Product Commercialisation Manager

The role / impact

As the New Product Commercialisation Manager, you will play a critical role in driving the go-to-market strategy for new product launches, ensuring they deliver maximum value to our customers. You will act as a strategic orchestrator, aligning teams and executives around data-backed commercial plans to supercharge the growth of small businesses globally.

This hands-on role blends high-level strategy with programme leadership, allowing you to identify growth opportunities and prioritise initiatives that directly contribute to Xero’s strategic priorities. By managing the end-to-end customer journey for new offerings, you will help build a stronger economy and empower a community of small businesses to reach their limitless potential.

The team / how they connect

The New Product Commercialisation team operates as a cross-functional accelerator, bridging the gap between product development and market success. You will work as a threaded leader, fostering deep collaboration between Product, Marketing, and Sales teams to ensure seamless planning and execution across different regions.

The team is currently working on / Initially, you will focus on

• Orchestrating the go-to-market strategy and commercial roadmap for upcoming product launches.

• Defining key operational metrics and performance targets to track success across the customer lifecycle.

• Leading cross-functional working groups to address blockers and manage project dependencies.

• Designing and mapping the ideal customer journey to optimise awareness and conversion at every touchpoint.

Where and how you can work

At Xero, we support a hybrid working model that balances office-based collaboration with the flexibility of remote work. Our modern office spaces are designed for "boost days" where teams come together to connect and innovate, though specific arrangements can be discussed based on your location and role requirements.

Here are some of the things we are looking for

• You bring a background in go-to-market, strategy, or product management, ideally within a SaaS environment.

• A natural ability to lead through influence, building relationships based on trust and transparency with diverse stakeholders.

• Your analytical mindset allows you to use data and commercial acumen to solve complex, ambiguous problems.

• You possess an ownership mindset and the project management discipline required to lead multiple streams of work in a fast-paced setting.

• Communicating recommendations comes easily to you, whether you are presenting to executives or tailoring messages for regional teams.

• A collaborative and low-ego approach defines your working style, valuing different perspectives to achieve a common goal.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.